Grayson Hyundai Subaru
Knoxville, TN
Hours
Sales/Showroom
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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I purchased a used WRX from these folks. This is the most aggressive/conniving new & used car dealership I've used. They used a version of a check ransoming ploy, holding a ridiculous non-refundable (i most aggressive/conniving new & used car dealership I've used. They used a version of a check ransoming ploy, holding a ridiculous non-refundable (if I backed out) sum to hold a car overnight and have it detailed. They used other aggressvie tactics (someone else is about to make an offer... etc) The vehicle had hit a deer and had been repaired, which they admitted they knew when I showed them a carfax, but they did not volunteer this information. I bought the car anyway because the price was okay, and there weren't any other WRX's available nearby. Within weeks, the paint peeled off of two small bumper components where a repair had been done. The dealer offered to repaint these components- for about $700. Overall, I found this dealer to be very shady. Anytime I've bought a used car from a new car dealer prior to this, I was treated much better before and after the sale. If you are buying a Subaru in the Knoxville area, I recommend you give this dealer a pass and go somewhere else. More
The people are friendly, but don't be fooled. That can be very decieving.<br><br>Let me tell you MY story. I recieved a phone call after filling out an online loan request form from Grayson Pontiac. They tol very decieving.<br><br>Let me tell you MY story. I recieved a phone call after filling out an online loan request form from Grayson Pontiac. They told me they wanted to make a deal and that they couldn't get myself approved. So my boyfriend cosigned with me. They took only ten minutes to say that we were both approved and should come down immidiatly. <br><br>So we did. The whomanl who was going to help us asked what kind of car I was looking for. I told her I wanted something small and red, under $10,000. I told her I couldn't make a down payment (which was why I wanted a loan) and I needed my payments per month to be from $150-$200, lower if possible. She said they would see what they could do. The woman showed us a nice Mazda 626 that she said was in my price range. So we went inside to do the paperwork. She comes back out with an estimate and said that the sale price was $15000, but they'd sell it to us for $12000. Not in my price range, but it doesn't end there. She said the payments would be anywhere from $300-$400 a month and a down payment of over $3000!!!<br><br>Now that might not be unreasonable to some, but this girl didn't listen to me at all! I'm a student and I work only part time. I could never afford a payment like that!!! The girl was no help and a guy came over to finish the deal. He lowered the payment to $250 and made it so we could only pay a down payment of $200. That works, right? It was still a big payment though. But anyway, they let me drive the car home that day.<br><br>After much stress and thinking, I decided I couldn't afford a car until the summer, so the next day, we took it back. They THEN told us that we weren't even approved for the car!! (Then why let us drive it home? Morons!). They said the bank didn't approve it because they thought a young person would more likely make payments on a newer car than an older one (it was only a 2000!). She then asked if we wanted to go look at a 04 or 05.<br><br>They didn't seem to understand that I wasn't making alot of money and I could barely afford the first car. I told them I wasn't going to look until summer and they may see us again then.<br><br>But no way am I EVER going back there. <br><br>The moral of the story, don't go to Grayson Pontiac. More