Grayson Hyundai Subaru

Grayson the BEST !!! The best people you will ever work. You don't see people anymore that really act like they appreciate customers , at Grayson , you feel appreciated. The best people you will ever work. You don't see people anymore that really act like they appreciate customers , at Grayson , you feel appreciated. More

Low pressure, great service - recommend to all my friends My wife and I have bought 3 Hyundai's from Grayson in the last year. A Santa Fe for her, a Sonata for my oldest and a Elantra for my youngest. The sal My wife and I have bought 3 Hyundai's from Grayson in the last year. A Santa Fe for her, a Sonata for my oldest and a Elantra for my youngest. The sales staff has been easy to work with and never left us feeling pressured. Our last sale was with Mack, I'd recommend him to anyone. Good sense of humor and answered all our questions, making us comfortable with the sales and the terms. All of our Hyundai's are serviced here. I always ask for Patrick (Pippin?) when I call in to schedule. He does a great job of answer my questions and explaining work they will do as well as what is coming up. My wife appreciates his demeanor and personality, making her comfortable taking her car in. More

richard jones sales rep Excellent service With Richard Jones, but decided not to purchase Still continuing to look for automobile but not ruling this out. Richard Jones was Excellent service With Richard Jones, but decided not to purchase Still continuing to look for automobile but not ruling this out. Richard Jones was awesome in his role and knows his cars More

Excellent Service with Quality Vehicles DD Neal made my experience one for the ages. I never felt like I was dealing with a salesman but with a family friend. He was caring and determined to DD Neal made my experience one for the ages. I never felt like I was dealing with a salesman but with a family friend. He was caring and determined to help fit my families needs . He is truly a symbol of what it means to be a good human being. Without him I can honestly say I probably wouldn't have consider your store as an option. More

Wonderful Experience DD Neal was great!!!! He was not "pushy" at al!! He made the experience so comfortable! I would recommend this dealership and be sure to ask for DD!!! DD Neal was great!!!! He was not "pushy" at al!! He made the experience so comfortable! I would recommend this dealership and be sure to ask for DD!!!!! More

Subaru sales Bill Kennedy was the most helpful car sales person with whom I have ever worked. He was most helpful and informative. We spent a lot of time looking Bill Kennedy was the most helpful car sales person with whom I have ever worked. He was most helpful and informative. We spent a lot of time looking at cars. Thanks so much for the help. Rose More

Outstanding salesman, Keith Jones Easiest transaction buying an auto I have had. Keith made the experience a breeze. He follows up every now and then to make sure we are still enjoying Easiest transaction buying an auto I have had. Keith made the experience a breeze. He follows up every now and then to make sure we are still enjoying our Sonata. Will be using Keith when I ready to purchase my next one. Oh by the way that would be my third, also purchased a Toyota Sequoia from him More

Great salesman!! Just had an amazing buying experience at Grayson Hyundai in Knoxville with my salesman Keith jones! Great customer service! Will definitely buy from h Just had an amazing buying experience at Grayson Hyundai in Knoxville with my salesman Keith jones! Great customer service! Will definitely buy from him again! Thanks!! More

TERRIBLE EXPERIENCE WITH BODY SHOP: Regarding BODY SHOP: The staff was for the most part friendly but that is about all the positive comments I can make. The issues included: 4 days Regarding BODY SHOP: The staff was for the most part friendly but that is about all the positive comments I can make. The issues included: 4 days to get an appointment for an estimate; 10 days to get an appointment for the repairs; Was not ready when committed (twice and I had to call to follow-up to find that out both times); the first time we went to get the vehicle it had a glob of paint in the area that was supposed to be fixed; The second time we went to pick it up (after it not being ready again when promised), the same area still had a blemish so we left it again; A third time it was not ready when promised but when we picked it up they had finally done it correctly. DO NOT RECOMMEND THIS BODY SHOP! More

Work isn't worth the pay. I brought my car in for a diagnostic test. My radiator had to be replaced. It was very expensive and the labor is expensive as well. They got the part I brought my car in for a diagnostic test. My radiator had to be replaced. It was very expensive and the labor is expensive as well. They got the part in "fixed" my over heating problem. 4 days after I pick up my subaru it over heats once again. I call and speak with Patrick Pippin, who was my rep. as I paid for my car he was as friendly as can be. Once I call asking why my car is over heating he can't give an explanation.. He was so rude and would not let me speak. I am highly dissatisfied why my experience. They are trained to work on these cars. More