Grayson Hyundai Subaru

Excellent salesperson, not so great trade in deal My wife purchased a new Subaru and I was unable to be present throughout the process. Sydney McLean did an excellent job in helping her determine whic My wife purchased a new Subaru and I was unable to be present throughout the process. Sydney McLean did an excellent job in helping her determine which Forester model to purchase and was very knowledgeable, energetic and enthusiastic as well as reassuring to my wife. Sydney even demonstrated the Eyesight safety features with a cardboard box in the parking lot- exciting! The deal had pretty much been made before I could arrive and to be honest I had not done due diligence in estimating the trade in value of our car. Consequently, and in hindsight we were basically ripped off by $1000 or more on our trade in value though the price for the new car itself seemed fair. The whole process was very time consuming mainly because it was a busy Saturday and they were short one finance person, and the finance person we dealt with continually reminded us of this fact and of how overburdened he was. He still managed to find time to deliver his sales spiel and we suckered into purchasing an extended warranty- not something I typically do. At the end of the day it is still a car dealership after all. Had some contact with Seth Hart via email as he does internet sales and he was helpful and attentive for the most part. All in all I've had worse car buying experiences... And I've had much better. We are pleased with the car! More

AWESOME! I absolutely loved the customer service of every employee. The Finance department and everyone is sales were very friendly. I would definitely recomme I absolutely loved the customer service of every employee. The Finance department and everyone is sales were very friendly. I would definitely recommend this Dealer to anyone. More

Grayson Hyundai - New car Purchase Best car buying experience EVER! Our salesman Mustapha Traore took great care of us and was the most pleasant salesperson I have ever dealt with. We Best car buying experience EVER! Our salesman Mustapha Traore took great care of us and was the most pleasant salesperson I have ever dealt with. We will definitely return to Grayson for our next car! More

Tops in our book Just bought a used Hyundai from Grayson and couldn't have been more pleased with how it went. Our salesman, CL Murray was very easy to work with and Just bought a used Hyundai from Grayson and couldn't have been more pleased with how it went. Our salesman, CL Murray was very easy to work with and very personable. We also have another Hyundai that we bought from a different state and have since used Grayson's service department since moving to Tennessee. Once again, Grayson was great! If you are in the market for a car, Grayson is who you should go with! More

Excellent Online Buying Experience Worked with the internet sales department to purchase a new Subaru Forester. Department was very informative, quick to answer questions and patient wi Worked with the internet sales department to purchase a new Subaru Forester. Department was very informative, quick to answer questions and patient with me throughout the process. I not only received an excellent price, but they delivered the vehicle to me at no charge! More

Great Sales Person Our sales person Sydney was very knowledgeable of the Subaru product and made us feel very at ease during our test drives and ultimately during the s Our sales person Sydney was very knowledgeable of the Subaru product and made us feel very at ease during our test drives and ultimately during the sales process. She was a great representative of the dealership! More

Very good car-buying experience I showed up at Grayson ready to buy a Subaru, and the salespeople on the floor took care of me right away even though they were very, very busy, juggl I showed up at Grayson ready to buy a Subaru, and the salespeople on the floor took care of me right away even though they were very, very busy, juggling multiple buyers. Sydney McLean was unflappable--she managed to show me around the lot, negotiate the price I wanted, and see me through the purchase of my car while managing other customers. She took me seriously from the beginning and was able to deliver on the car model and price I was looking for. She knows cars and is enthusiastic about the product. It was a painless and even enjoyable car-buying experience. More

Thank you. My overall experience at Grayson Hyundai/Subaru has been Outstanding! The sales and finance staff were extremely professional, honest, and helpful. My overall experience at Grayson Hyundai/Subaru has been Outstanding! The sales and finance staff were extremely professional, honest, and helpful. They exceeded all my expectations for price, service, and integrity. This has been the best car buying experience I have ever had. Brian, Dean, CJ and Chris are a credit to this dealership. I would highly recommend this dealership and their staff to other consumers. I am a customer for life. Thank you, Frank More

Great place to shop and buy Sales staff attentive to our needs. Up front and fair pricing on both the new car and the trade-in. Professional staff made for an easy transaction. Sales staff attentive to our needs. Up front and fair pricing on both the new car and the trade-in. Professional staff made for an easy transaction. More

As an owner of 3 Subarus, quality automotive service is a necessity. I've been to other dealerships and service centers in several states, and I must say, my experience at Grayson was the absolute best. Asi necessity. I've been to other dealerships and service centers in several states, and I must say, my experience at Grayson was the absolute best. Aside from being expert in Subaru knowledge, every employee there was amazing. I've never had such fantastic and caring customer service. I highly recommend if you own a Subaru. They take pride in their business! More