Grayson Hyundai Subaru

My new Hyundai Accent Bought my first hyundai in 2016 from Grayson Hyundai. My sales consultant was crystal Baptiste. She explained all the features of my vehicle and offe Bought my first hyundai in 2016 from Grayson Hyundai. My sales consultant was crystal Baptiste. She explained all the features of my vehicle and offered a price well within my budget. Salesman and manager were willing to work with me and in the end gave me everything I was asking for. Enjoyed the straight forward nature of the dealership. No gimmicks. Overall a good experience. More

Purchase experience Everyone I dealt with was very professional. Negotiations were fair and straightforward, and I felt I was listened to. This is my 3rd vehicle purcha Everyone I dealt with was very professional. Negotiations were fair and straightforward, and I felt I was listened to. This is my 3rd vehicle purchase/lease at this dealership.w More

Hyundai Tucson Purchase The staff was helpful and friendly. The car was in amazing condition, and I look forward to driving it each day. I will continue to utilize Grayson Hy The staff was helpful and friendly. The car was in amazing condition, and I look forward to driving it each day. I will continue to utilize Grayson Hyundai for my service needs! More

Great dealership I had a great experience with Crystal and the entire team. I would recommend anyone to drive a Hyundai. Friendly attentive staff! Plan on being a repe I had a great experience with Crystal and the entire team. I would recommend anyone to drive a Hyundai. Friendly attentive staff! Plan on being a repeat customer. More

My new Hyundai Tuscon Everyone was helpful and the purchase was a pleasant experience. The vehicle I wanted was not on Grayson"s lot so they had to find it for me. I was Everyone was helpful and the purchase was a pleasant experience. The vehicle I wanted was not on Grayson"s lot so they had to find it for me. I was kept informed during every step of the process. More

Car Purchase The team at Grayson was friendly, helpful, and responded to all my needs. The process was smooth and they worked around my busy travel schedule. The team at Grayson was friendly, helpful, and responded to all my needs. The process was smooth and they worked around my busy travel schedule. More

Happy with my car I have had 2 genesises, went to buy another genesis, but looked at the sonata, main concern was i have 2 elderly parents, both using rolators, would t I have had 2 genesises, went to buy another genesis, but looked at the sonata, main concern was i have 2 elderly parents, both using rolators, would they fit in trunk? We measured several times, and the answer was yes. Matt was very patient as we kept measuring. I am especially happy with blindspot detection. More

Excellent Professional Staff....Enjoyable purchase procedure...very knowledgeable ....all questions were answered that we had regarding vehicle....would recomme Professional Staff....Enjoyable purchase procedure...very knowledgeable ....all questions were answered that we had regarding vehicle....would recommend friends and family to Grayson Hyundai dealership...absolutely love our 2017 Electra sedan. More

hyundai After reviewing my loan paperwork, I discovered the numbers don't add up to our agreed purchase price. Im very disappointed about this considering I h After reviewing my loan paperwork, I discovered the numbers don't add up to our agreed purchase price. Im very disappointed about this considering I had a great expertience until I looked at all of this. More

Poor customer experience, The used car sales manager and salesman at Grayson Hyundai Suburu in Knoxville, Tennessee are not only difficult to negotiate with, they are downright The used car sales manager and salesman at Grayson Hyundai Suburu in Knoxville, Tennessee are not only difficult to negotiate with, they are downright belittling and insulting. Maybe because I'm a woman -- men may have a different experience -- but I left there feeling disrespected and of no value to them as a customer. As if they would prefer I do not come back -- at all, Ever. What car dealership does that? At one negotiation session, the manager actually told me (when I said I had found a similar car for less in a neighboring city) "good luck with that"! I will never go near Grayson Hyundai Suburu again and I am advising all my friends to steer away also, especially my female friends. They will insult you if you make an offer on a car; they refuse to drop the doc fee, under any circumstance (they should pay their own people to do that paperwork, not charge the customer for it) and they are downright rude, impolite, cold, and have absolutely no people skills. There are plenty of other places that are willing to sell you a car and want you as a customer. DON'T EVEN TRY TO GET A GOOD DEAL AT GRAYSON HYUNDAI SUBURU!!!! More