
Grayson Hyundai Subaru
Knoxville, TN
Hours
Sales/Showroom
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Large selection of inventory. Excellent experience. Very friendly dealership. No pressure from the sale. Highly recommend if you're in the market for a Subie. Excellent experience. Very friendly dealership. No pressure from the sale. Highly recommend if you're in the market for a Subie. More
I've had poor service with my Hyundai at this location on a few occasions. The first sub 5 star rating I gave them I was called by a service manager and offered $50 gas card if I'd change it to a 5. Okay - a few occasions. The first sub 5 star rating I gave them I was called by a service manager and offered $50 gas card if I'd change it to a 5. Okay - he bought his rating that time. The last time I brought in the vehicle they held it for 2 days then charged me several hundred dollars to evaluate the battery needed to be changed despite having an extended warranty I had purchased from them. I understand the need to pay for the battery - not to pay several hundred dollars and lose 2 days of use of the vehicle for them to check the charge on the battery. I gave them a low rating based on the way they handled things. Fast forward to today when I need to bring the car in for service again and the sales manager Brad has told me they refuse to work on the vehicle - he did not believe he could make me happy. Sly way to boost your ratings if you refuse to service vehicles from customers who express unhappiness previously. This is shameful way to do business and they should be called out for it. More
Great help from ALL employees from sales with Darko to finance. Everyone was great! I live an hour from the dealership and Darko was very understanding about that doing as much as we could via text so whe finance. Everyone was great! I live an hour from the dealership and Darko was very understanding about that doing as much as we could via text so when I got there we were DONE in a little over an hour. That was it! Fastest process ever. More
Calm and considerate with us. The process was easy and we felt our needs were met The process was easy and we felt our needs were met More
They were very busy but still took time to help me find my exact car my exact car More
Easy to work with and wanted to sell us a car. We have bought two Subaru cars from this dealership. The maintenance department leaves more to desire as it is very slow and has a country club feel. We have bought two Subaru cars from this dealership. The maintenance department leaves more to desire as it is very slow and has a country club feel. More
This was my first time we get purchasing a car on my own. I'm starting again from zero to build credit and went in to look at used cars within my meager prove range. I informed my salesman, Mike Anderson, of I'm starting again from zero to build credit and went in to look at used cars within my meager prove range. I informed my salesman, Mike Anderson, of my requirement in any vehicle I choose and he never once pushed me towards anything other than what I wanted. It took a bit, but he worked SO hard to help me leave with a fantastic car I never thought I'd be able to purchase!! He got me the loan, at a MUCH better interest rate than I was able to secured on my own; he worked so very hard to help me leave that day in my dream Subaru!! If you want an positive and honest experience in purchasing a vehicle, don't settle for anyone other than the best with Grayson Subaru AND Mike Anderson!! More