Grayson BMW

We just moved to Tennessee and have been to Grayson on a few occasions for different issues. We are very pleased with the service and communication of our advisor. few occasions for different issues. We are very pleased with the service and communication of our advisor. More

Great service all the time. Very happy with their work! They never recommend unnecessary work and are friendly to deal with. Very happy with their work! They never recommend unnecessary work and are friendly to deal with. More

Always find Justin to be professional and helpful as my Service Coordinator. He is the primary reason I have purchased and serviced my cars for 20 years with Byers. Service Coordinator. He is the primary reason I have purchased and serviced my cars for 20 years with Byers. More

Matt in the service department was extremely helpful diagnosing our problem. Wouldn’t take our car to anyone else. diagnosing our problem. Wouldn’t take our car to anyone else. More

The staff was very professional and helpful. The dealer ship was clean and loaded with drinks and snacks! It was actually less than the original quote, so I was very happy. The dealer ship was clean and loaded with drinks and snacks! It was actually less than the original quote, so I was very happy. More

Justin Pickle is the best service adviser! He is friendly and always takes excellent care of his customers! He is friendly and always takes excellent care of his customers! More

Very thorough and professional. They troubleshooted a problem and completed the repair for no charge. They troubleshooted a problem and completed the repair for no charge. More

First time at this BMW dealer. I had one issue that concerned me, but James promptly addressed it, and I will certainly be going back to Grayson BMW. I had one issue that concerned me, but James promptly addressed it, and I will certainly be going back to Grayson BMW. More

Service was fast and thorough and James, my service advisor, was excellent. He kept me updated through everything. advisor, was excellent. He kept me updated through everything. More

Justin is one of the best service advisors that Grayson has. His knowledge and excellent communication skills when dealing with our 2011 BMW when it needs repairs and service are tremendously valued. We ap has. His knowledge and excellent communication skills when dealing with our 2011 BMW when it needs repairs and service are tremendously valued. We appreciate his honest opinion and insight. More