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Grayson BMW

Knoxville, TN

4.8
1,062 Reviews

10671 Parkside Drive

Knoxville, TN

37922

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Showing 1,062 reviews

March 12, 2025

They worked us in and corrected the problem quickly, I appreciated that very much, they also were able to perform a scheduled repair ahead of time More

by Rybremer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
March 12, 2025

Great experience with Jason Rossini at Grayson BMW. No surprises and very clear buying process. A breath of fresh air compared to previous other dealer experiences. Would highly recommend! More

by Milligan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Rossini
March 12, 2025

Justin was great! Quick prompt service no pushy extras just good work, I will be back again More

by Mikemb94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
March 12, 2025

Non pressure salesman, accommodating, we would recommend others very happy with the car Thanks to all More

by J Fish
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Avery
March 11, 2025

Our service provider Dylan is a 🪨 🎸 rockstar. He is an excellent communicator with great follow through. He makes taking your car in to be serviced a great experience. THANK YOU ROCKSTAR. WIN BIG More

by Kristina Brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
5 Star Service
March 10, 2025

They do a great job getting you in for service and communicating about the work done. I appreciate the videos they share to explain More

by Leslie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
March 10, 2025

Can’t beat a BMW’s performance! Grayson’s service department is the best! Justin Pickle has taken care of us for years in a most professional and excellent manner. More

by Sarah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Pickel
March 08, 2025

Very professional and thorough 👏😍. Far exceeded my expectations and much better than any other experience I’ve had with a dealership More

by Jamie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Schrader and Michael Grosso
March 06, 2025

I recently purchased a car from out of state from this dealership and had an excellent experience. The dealership was easy to work with. The person I worked with, Josh, was very responsive and dealt with More

by Hollywood1147
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua McDonald
March 05, 2025

Matt in the service department is wonderful. He is always available to assist me. He is courteous and helpful. More

by LISAW100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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