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Grayson BMW

Knoxville, TN

4.8
909 Reviews

10671 Parkside Drive

Knoxville, TN

37922

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Showing 909 reviews

November 23, 2024

Shawn was very courtesy and respectful. He was very helpful and he didn't try to push me on any car. More

by pdy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn and Tom
November 22, 2024

Kept giving me the back and forth and didn't offer me anything for my inconvenience until I got the loan company involved. Beware of buying from them If you're out of town, Ashley does a horrible job of More

by missisip88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Colin
November 22, 2024

Wonderful customer service at this dealership. , Justin Pickell is an extremely helpful with service related issues. Excellent service department . More

by dawnemariedesigns
Recommend Dealer
Yes
Employees Worked With
Justin Pickell
November 22, 2024

Grayson is easy to schedule a service and is conveniently located. The waiting area is bright and comfortable with great coffee. More

by Kay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent
November 22, 2024

This dealership is excellent in providing service and working with Justin Pickell has been a wonderful experience. He is extremely knowledgeable,friendly and honest. More

by dawnemariedesigns
Recommend Dealer
Yes
Employees Worked With
Justin Pickell
November 21, 2024

I trust Justin Pickel as my service provider because he has always been frank and straightforward with me. He is knowledgeable, professional and friendly. More

by Nksharr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Pickel
November 20, 2024

Easy to work with and friendly staff. Process was fast and efficient. Mike was excellent. More

by Peter.Rouleau
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike
November 20, 2024

Great experience. Shawnn Lewis was a pleasure to work with. I would definitely recommend both the dealership and the salesman. More

by bishoptlc65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawnn Lewis
November 19, 2024

This service visit was the best and most efficient in all my 20 years of coming here. Matt and his team are really good More

by phsharpe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
November 16, 2024

This dealership is reasonably priced with excellent service. I like that I am sent a video inspection of my vehicle for what services were completed and what are recommended. More

by O.T. Coleman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
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