Grayson BMW
Knoxville, TN
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Great Customer Service Jeremy Harvey was a great non-pressure salesman. He was able to provide answers to our questions on different models in order for us to make an infor Jeremy Harvey was a great non-pressure salesman. He was able to provide answers to our questions on different models in order for us to make an informed decision on purchase. More
Outstanding customer advisor/salesperson We were very fortunate to have a salesman who is very outgoing and extremely knowledgeable about the vehicles he sells. His personality and unique abi We were very fortunate to have a salesman who is very outgoing and extremely knowledgeable about the vehicles he sells. His personality and unique ability to understand our needs was exceptional--it was for this reason we bought our car at Grayson BMW. Thank you Jeremy Harvey! More
Experience at BMW Jeremy Harvey was extremely helpful to my husband and I while we were making our new BMW purchase. He was also very patient and answered all of our qu Jeremy Harvey was extremely helpful to my husband and I while we were making our new BMW purchase. He was also very patient and answered all of our questions! More
Jeremy Harvey was very helpful I went looking for a used car and ended up with a new one. But I was not sold more than I wanted. He helped direct me to a similar priced new one wi I went looking for a used car and ended up with a new one. But I was not sold more than I wanted. He helped direct me to a similar priced new one with all the advantages of a new purchase. I am very happy with it. He listened to what I was looking for, kept asking questions and lead me to what would satisfy me better but what I had not thought of. I can highly recommend him. More
Great sellsman Jeremy Harvey went to bat for me to get the most for my trade to but the deal together . Frank and the staff were most welcoming. Look forward to work Jeremy Harvey went to bat for me to get the most for my trade to but the deal together . Frank and the staff were most welcoming. Look forward to working with them in the future. More
Very good experience Jeremy Harvey was our salesperson and went the extra mile to make sure everything about our experience was excellent. He listened carefully to what we Jeremy Harvey was our salesperson and went the extra mile to make sure everything about our experience was excellent. He listened carefully to what we wanted and then helped us find a great car at a great price. We weren't sure if we were ready to buy and he actually arranged for us to borrow the car for the afternoon, which sealed the deal for us! It was actually fun spending time with Jeremy, figuring out all of the details. He is very easygoing and professional. Nothing was a hassle and we were treated very respectfully by every person we interacted with at Grayson BMW. More
Excellent service! I just bought a brand new car from Grayson BMW last week and I absolutely love it, not to mention the benefits that come along with it. I filled out t I just bought a brand new car from Grayson BMW last week and I absolutely love it, not to mention the benefits that come along with it. I filled out the pre-approval app online and I was contacted the next morning about my interest in one of their vehicles. They were really fast on getting me financed and ready to buy! They also check with you after you purchase to make sure you are enjoying your car and they are extended themselves for any questions you may have. They offer EXCELLENT customer service and I will continue to make future purchases with them! Thanks Grayson BMW! More
Purchase of 2016 BMW 428i I was treated fairly and all questions & concerns were addressed immediately. Jeremy Harvey was very professional and helpful. The only objection I was treated fairly and all questions & concerns were addressed immediately. Jeremy Harvey was very professional and helpful. The only objection I had was with the requirement for a full copy of my Trust. I consider this a personal document that is family oriented. After discussion with Collin Cope, It was determined that proof of existence with first and last pages of Trust would be sufficient. I suggest this policy be changed. More
Great Dealership I have purchased 2 new and 1 used vehicle from Grayson BMW. Each buying experience was a good one. The service area also deserves kudos. This is my I have purchased 2 new and 1 used vehicle from Grayson BMW. Each buying experience was a good one. The service area also deserves kudos. This is my dealership of choice. More
Quality dealership with quality team. Worked with Jeremy Harvey when purchasing a pre-owned vehicle. Got a great car for a great value. Jeremy and the team at Grayson made the process ve Worked with Jeremy Harvey when purchasing a pre-owned vehicle. Got a great car for a great value. Jeremy and the team at Grayson made the process very easy. I recommend checking with Jeremy first when looking for a new vehicle. More