Grayson BMW
Knoxville, TN
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2011 BMW 135i Convertible I have, will, and do recommend this dealership to anyone looking to purchase a vehicle, especially a BMW. I recently made my third purchase in five ye I have, will, and do recommend this dealership to anyone looking to purchase a vehicle, especially a BMW. I recently made my third purchase in five years at Grayson BMW, working with the E-Commerce / Internet Sales team, namely Andrea DeMarco and Jeremy Harvey. The honesty and professionalism shown to me, will keep me coming back for years to come. Regardless of the need, they are able to accommodate and I have been thrilled with each and every purchase. More
No pressure and very informative! We weren't even sure we wanted to buy, but with the laid-back and knowledgeable vibe of Jeremy and the wonderful 2015 sales event (to include THOUSAND We weren't even sure we wanted to buy, but with the laid-back and knowledgeable vibe of Jeremy and the wonderful 2015 sales event (to include THOUSANDS off of a new car AND a 4-year maintenance plan), we knew we had an unbeatable deal! The Grayson bunch works as well-oiled machine, just like their product! Working with Jeremy, his sales manager, Frank, and George in financing was a very friendly, professional and a pleasurable experience. More
Great Experience My sales rep was Matt McCain and he was very helpful and easy to work with. This is by far my best dealership experience. I didn't feel rushed or bein My sales rep was Matt McCain and he was very helpful and easy to work with. This is by far my best dealership experience. I didn't feel rushed or being pushed around like I had in the past with other dealerships. He fixed all the problems that were addressed and let me inspect the car till my heart's content. I highly recommend buying from here and working with Matt! I'll definitely ask for him next time i need another vehicle. More
Great vehicle buying experience The Grayson Team make buying a new vehicle as hassle free as possible. Jon Becker, George Holt and Todd the Genius all made the purchase of our vehic The Grayson Team make buying a new vehicle as hassle free as possible. Jon Becker, George Holt and Todd the Genius all made the purchase of our vehicle a positive experience, and one we would highly recommend to others. More
No one offer guidance I was ready to buy a car and no even ONE sales associate came out to approach me. WILL NOT BE GOIN BACK definitely not what I expected. I was ready to buy a car and no even ONE sales associate came out to approach me. WILL NOT BE GOIN BACK definitely not what I expected. More
Great customer service.. Nice facility with caring people.. I was traveling with my son's Volvo and I could tell something was wrong. I stopped by the dealership and was tr Nice facility with caring people.. I was traveling with my son's Volvo and I could tell something was wrong. I stopped by the dealership and was treated with respect and a knowledgeable service staff. More
Very positive...purchase and service. Justin Pickell is responsible for my very positive experiences during service visits to Grayson's. He was helpful, honest, listened and made recommen Justin Pickell is responsible for my very positive experiences during service visits to Grayson's. He was helpful, honest, listened and made recommendations regarding service priorities and costs. In fact, I recommended him to my son for employment in his new business, but Justin stayed loyal to Grayson's BMW! More
Great dealership I came in to look at cars not long ago and a man named Jim savas assisted me. He went out of his way to help me compare ideas and listened intently. H I came in to look at cars not long ago and a man named Jim savas assisted me. He went out of his way to help me compare ideas and listened intently. He madey car shopping experience much smoother! Thanks Jim! More
Incredible Service Always incredible service. Justin goes above and beyond to take care of my service needs in a capable, courteous way. He is always available to handle Always incredible service. Justin goes above and beyond to take care of my service needs in a capable, courteous way. He is always available to handle whatever I need! More
Service Representative Justin Pickle is my service representative and has made every visit to Grayson a pleasant experience. He and the service staff have always been frien Justin Pickle is my service representative and has made every visit to Grayson a pleasant experience. He and the service staff have always been friendly and helpful no matter what the issue with my vehicle. I would recommend Grayson BMW because of employees like Justin that offer superb customer service skills. More