Grayson BMW

AWESOME My salesperson was knowledgeable and helped me get in the very same car I was interested in. I would recommend him to anyone. Thanks you! My salesperson was knowledgeable and helped me get in the very same car I was interested in. I would recommend him to anyone. Thanks you! More

Great service and car!! I was hesitant about online shopping. I was contacted without pressure by a Lou Esch who researched inventory for days and helped me find the car I ne I was hesitant about online shopping. I was contacted without pressure by a Lou Esch who researched inventory for days and helped me find the car I needed within some very strict parameters! I am extremely grateful to him for his help and I love my purchase! More

Excellent Customer Service I had a great buying experience at Grayson BMW and would highly recommend this dealership. They provided impeccable customer service from the moment I I had a great buying experience at Grayson BMW and would highly recommend this dealership. They provided impeccable customer service from the moment I first inquired on my vehicle through the purchase process. Thank you to Emma Shelton, Rachel Hopper, and George Holt for providing me with great customer service! More

Great experience Went in just to find out what used cars I might be interested in. Met my wonderful salesman Josh and he worked to find me a car with no pressure. Love Went in just to find out what used cars I might be interested in. Met my wonderful salesman Josh and he worked to find me a car with no pressure. Love my new 335i all the people at Grayson BMW were very helpful. And I cannot thank them enough for making a dream come true. More

Super easy to deal with Too notch service from start to finish. I worked with Jeramy Harvey and Cory Clark. Purchase a new BMW over the phone and when I got there everything Too notch service from start to finish. I worked with Jeramy Harvey and Cory Clark. Purchase a new BMW over the phone and when I got there everything was set up as promised and the transaction was quick and painless. No surprises! They took the time to show me the car and the local BMW Genius Nicole Rousseau was very patient and knowledgeable. They made sure I understood the vehicle before I left. All around great dealership! More

quick trip Our 12 year 3-series needed some repair. We took a glance at the Grayson website and a quick trip to the dealership. Saw the car we wanted and made Our 12 year 3-series needed some repair. We took a glance at the Grayson website and a quick trip to the dealership. Saw the car we wanted and made the trade. The best part was the delivery. It was raining on the delivery date but the sales team pulled the car into the showroom, cleaned it thoroughly and delivered a bright shining car. Superior service and a thoughtful touch. More

UTTER DISAPPOINTMENT....ONCE AGAIN!!!! I have purchased four BMWs in the last few years. I started out with an older model that had high miles and upgraded to the one I just purchased. I have purchased four BMWs in the last few years. I started out with an older model that had high miles and upgraded to the one I just purchased. However, only one of the four has been from Grayson. I have tried to do business with them, since I only live about 5 minutes away. My most recent purchase was a 2016 BMW M3, Black/Black, with 29,000 miles. I was going to trade my 2013 BMW M3 as I was interested in a 2015 M3 Grayson had on their lot. However, I was told my car had a couple of minor accidents and they thought the engine could have been replaced. The fear is that it could have “electrical” problems. I purchased the car from Carmax in May 2017 and it does not have any problems. Suffice to say once again, they blew me off. Didn’t offer to look at the car, run a computer check….nothing. I ended up getting my new 2016 M3 in Norcross, GA for less than the 2015 M3 Grayson had on their lot. I took my car to the local Carmax in Norcross and received $33,000 for it based on the SAME information Grayson had. I also had a couple of other trade and buy offers on it. Nobody blew me off like Grayson. I thought to myself, Grayson is the local BMW dealer….right??? I even e-mailed the General Manager there of my disappointment. What did I hear back? NOTHING….ZERO….ZIP. I also bought my wife a Porsche from Harper last year, so that is another potential sale they lost. Harper is a very good dealership. Needless to say I will not return to Grayson unless there is work to be done under the remaining BMW warranty on my 2016 M3. I have also found a local automotive shop, Kadunza, that only works on BMWs. They are much less than Grayson’s service department and just as good on BMWs. More

Best of the BEST ! I have purchase TWO BMW's from Grayson. My experience last week was awesome. Jeremy Harvey and Mike Sonju are fantastic. The trade of one BMW for t I have purchase TWO BMW's from Grayson. My experience last week was awesome. Jeremy Harvey and Mike Sonju are fantastic. The trade of one BMW for the next was seamless, All questions were answered, some even before I thought of them. Excellent professionalism. More

Very nice and helpful Jeremy and Rachel was very helpful and nice. When he had to get back to me it was within minutes and not days. If I purchase another BMW it will be th Jeremy and Rachel was very helpful and nice. When he had to get back to me it was within minutes and not days. If I purchase another BMW it will be through them. More

So helpful! Jeremy,Mike and Emma seemed genuinely concerned and helpful. They were very patient with all my questions and emails! Thanks helping me obtain my drea Jeremy,Mike and Emma seemed genuinely concerned and helpful. They were very patient with all my questions and emails! Thanks helping me obtain my dream car! More