Grayson BMW

Excellent Let me first start off by saying this purchase was my third MINI (yes, I like them that much)! Each time I am in this dealership they go well above th Let me first start off by saying this purchase was my third MINI (yes, I like them that much)! Each time I am in this dealership they go well above the call of action to take care of me. From extending me loaners to selling me a new car this time, they are excellent in all aspects. From the service department to the sales department, you will not be disappointed. I could not decide on which MINI I wanted to purchase and they let me drive 3 of them for days a time to make my decision. HANDS DOWN, best customer service!!! More

Excellent This was my second mini purchased from Mini of Knoxville. All aspects of my purchase were handled with professionalism and knowledge. The service I re This was my second mini purchased from Mini of Knoxville. All aspects of my purchase were handled with professionalism and knowledge. The service I received from my first mini was excellent as well. I will recommend Mini of Knoxville to everyone. More

Great experience I love my new BMW! Lauren was professional and thorough. She did a fantastic job of showing me the available options and communicating with me throug I love my new BMW! Lauren was professional and thorough. She did a fantastic job of showing me the available options and communicating with me through the buying process. Absolutely fantastic experience! More

Good experience, fair price Found a used vehicle online with a fair price. Good service overall. Only disappointment was that due to my time constraints they weren't able to det Found a used vehicle online with a fair price. Good service overall. Only disappointment was that due to my time constraints they weren't able to detail the interior prior to leaving the dealership. No real complaints, process was well organized and efficient. More

Outstanding customer service Ray Lewis provided outstanding customer service. He was extremely knowledgeable of the entire BMW product line, providing us with information that was Ray Lewis provided outstanding customer service. He was extremely knowledgeable of the entire BMW product line, providing us with information that was relevant and helpful towards our ultimate purchase. We were extremely impressed with Ray's attention to detail and desire to ensure we had all our questions/concerns answered and resolved. As a matter of fact, the dealership stayed open past normal business hours to accommodate us. We couldn't be more pleased with our vehicle or the overall purchase experience. More

BMW Service We were treated with GREAT customer service from our CSR Justin, the service department, and the parts department. All our concerns and questions were We were treated with GREAT customer service from our CSR Justin, the service department, and the parts department. All our concerns and questions were answered and resolved. All the employees were courteous and friendly. Would recommend anyone with a BMW go to Grayson BMW. More

Excellent Service Once Again The appointment was right on time. Walked across the street for breakfast and by the time I returned the work was almost completed. They performed t The appointment was right on time. Walked across the street for breakfast and by the time I returned the work was almost completed. They performed the requested service exactly as specified and at a reasonable cost. Good work at a fair price performed on time. Can't ask for much more from a service appointment. Always a pleasure working with my service advisor, Will Miller. He has detailed knowledge of my BMW and is happy to discuss the technical aspects of whatever I ask him. More

Best car buying experience EVER!!!! I contacted Curtis Gallagher at BMW asked him a few questions and told him what I was interested in and within minutes I found exactly what I was look I contacted Curtis Gallagher at BMW asked him a few questions and told him what I was interested in and within minutes I found exactly what I was looking for. Mike Bowles was a big help on the day we picked our car up as well. On a scale of 1-10, 10 being the highest I would give Curtis, Mike and BMW 15+. Thanks again for a great experience!!!! More

I traveled from Chattanooga to Knoxville for service amsxi Amazing fast and seamless. Went above and beyond. Thank you. Worth the travel time. Everyone was knowledgeable and very professional. Total time in an Amazing fast and seamless. Went above and beyond. Thank you. Worth the travel time. Everyone was knowledgeable and very professional. Total time in and out less than 10 minutes. Loaner car readily available and I couldn’t be happier. Will definitely return for next car purchase. After my last few experiences with BMW OF CHATTANOOGA I wanted to get rid of BMW completely. More

Top notch service ! Your dealership provides quality customer service each and every time I’ve been in - and I’m a frequent flyer with you all! Justin Pickel is the fri Your dealership provides quality customer service each and every time I’ve been in - and I’m a frequent flyer with you all! Justin Pickel is the friendliest, most honest associate that i have ever met. He’s the main reason that I continue to use only BMW for all maintenance issues. He has given you a client for life !! More