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Grayson BMW

Knoxville, TN

4.8
1,389 Reviews
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10671 Parkside Drive

Knoxville, TN

37922

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Showing 1,389 reviews

June 13, 2024

Nice people, professional. i like the video inspection. Concern for the customer. A.a a More

by b
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Justin Pickle
June 13, 2024

Great service. Quick and easy purchase of a new car with trade in of existing car. Everyone at Grayson are kind and helpful. More

by malinda
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Roger
June 12, 2024

Such an Awesome dealership I will never go anywhere else to buy or service my vehicles More

by Dee Rommel
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Dylan
June 12, 2024

Kevin was very helpful and answered all my questions and helped me set another appointment to finish the work I need done . More

by kgcampbell614
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Kevin
June 12, 2024

James Pyka provided me excellent service. He kept me advised of the status of my car. He treated me and my situation with the utmost care and respect. Kudos to hum for great service More

by KAYMJEFFERS
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
James Pyka, Jacob Hanshaw
June 12, 2024

Excellent service. Attention to detail was outstanding. Explained in detail about service. Wait time good. More

by resa3947
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
James Pyka
June 11, 2024

I appreciate Justin for taking care of our 2011 BMW M3. His knowledge of the vehicle and excellent customer service is the main reason we continue to have our vehicle serviced at Grayson. The communication More

by caribbeangator
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Justin
June 09, 2024

I was traveling from Atlanta to Lexington and experienced some car trouble just South of Knoxville. After a quick google search I made my way to Grayson BMW. Dylan meet me outside the service bay. I explaine More

by crevans3601
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Dylan Harris
June 08, 2024

Dylan is a very experienced service manager, and is an asset to your team. He always meets me with a happy greeting, and keeps me updated on my vehicles time to be completed. More

by Mtaco56
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Dylan
June 08, 2024

Great Service and was done ahead of time. I love the shuttle service. Service was overall excellent! More

by oglekat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James was very informative about the service!
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