Grayson BMW

Great Buying Experience Drove from Nashville for a better experience. Allen Sizemore courteously greeted me and made me feel valued. I had called about a car-it was ready a Drove from Nashville for a better experience. Allen Sizemore courteously greeted me and made me feel valued. I had called about a car-it was ready and waiting. I was offered refreshments and an immediate test drive. Afterwards I was met and we talked about the car. I wanted to look at another and was given the keys for another test drive. I picked the vehicle-the negotiating was typical-but friendly, back and forth to "the decision makers?" We arrived at a price and that was that. I was going to arrange my own financing but Grayson BMW offered more competitive BMW financing rates. Done deal! I was going to pay a large downpayment-the finance manager suggested I could invest the downpayment amount (my own choice of options) and most likely earn more interest/return $ than I would save by paying down my low interest loan. Great suggestion. I'm glad I made the drive-then the Product Expert (BMW Genius), Forrest Jones, offered to go over the major features. He scheduled a follow-up a few weeks later to go over questions (second delivery.) Excellent service! Great buying experience. More

Great experience I wanted to thank Jeremy Harvey, Jim Salvis, and Matt for there hospitality. At Grayson Bmw they are very helpful with any car buying Or question yo I wanted to thank Jeremy Harvey, Jim Salvis, and Matt for there hospitality. At Grayson Bmw they are very helpful with any car buying Or question you may need. James More

Jim Savas is a true professional We had a unusual circumstance that took a lot of time to complete before we could purchase a vehicle, we shared that with Jim and he treated us with t We had a unusual circumstance that took a lot of time to complete before we could purchase a vehicle, we shared that with Jim and he treated us with the same respect as if we were buying that day. I can't say enough about how good Jim made the shopping experience for us. He contacted us on upon our request to share available SUV's that we were interested in, he was very gracious with his time and helped us to feel more at ease during this tough personal process. Jim is the ultimate professional and I thank him for that. Bob More

Purchase of a Z4 - great experience Hassle free negotiation, red carpet experience, above and beyond expectations. Drove almost 500 miles to make the purchase.outstanding service and sup Hassle free negotiation, red carpet experience, above and beyond expectations. Drove almost 500 miles to make the purchase.outstanding service and support. Will consider them in be future as well. More

Exceptional Customer Service Grayson BMW has and exceptional staff. Everyone is very knowledgeable, polite and very efficient. No hassles. I had a great experience and walked away Grayson BMW has and exceptional staff. Everyone is very knowledgeable, polite and very efficient. No hassles. I had a great experience and walked away with an amazing vehicle. 5 star rating and would send anyone here first. More

Grayson went above and beyond to get me into my car! The dealership was extremely helpful. They listened to my unique circumstance and found me the perfect car. They went above and beyond in arranging m The dealership was extremely helpful. They listened to my unique circumstance and found me the perfect car. They went above and beyond in arranging my financing and got me into the exact car I wanted. I could not ask for a better experience in dealing with these two sales persons. Top notch all the way! More

Grayson sets the bar! Hah...When I read the other reviews I see I am not alone. I am a recurring BMW owner, great car, always great service, That said, Grayson does a fant Hah...When I read the other reviews I see I am not alone. I am a recurring BMW owner, great car, always great service, That said, Grayson does a fantastic job setting the bar higher than others. This vehicle was my first used car purchase in over 15 years. After doing too much homework I settled on an X1 from Grayson. Jeremy Harvey handled my inquiry as I bought the vehicle 2 states away, site unseen. Pictures, candid identification of the flaws and how to fix them. Service above and beyond. I will be buying more vehicles from this dealership and from Jeremy. More

Great Experience! Jeremy Harvey and Matt Schroller did such an amazing job in helping me with buying a car. I had a particular car in mind and they were patient, answer Jeremy Harvey and Matt Schroller did such an amazing job in helping me with buying a car. I had a particular car in mind and they were patient, answered all my questions and worked to get me the best price. Jeremy spent 30 minutes going over every detail of the car so I would feel more comfortable once I left and checked in a few days later to make sure I had no further questions. Professional, courteous and accommodating, would definitely recommend this dealership to anyone looking for their next car! More

Best Possible Car Buying Experience I had been searching online for the perfect BMW 3 series and finally came across exactly what I was looking for at Grayson BMW in Knoxville. Jeremy Ha I had been searching online for the perfect BMW 3 series and finally came across exactly what I was looking for at Grayson BMW in Knoxville. Jeremy Harvey helped me through the whole process and was great with communication and answered every question I had. He and the rest of the staff at Grayson were incredibly friendly and accommodating. From test driving to financing, I didn't have a single problem with my car buying experience. To anyone who is looking at this dealership to buy their next car, I highly recommend it! More

Great experience Jeremy Harvey made this buy the best I have ever had. He paid attention to what we were looking for and saw to it that our needs were met. He was ver Jeremy Harvey made this buy the best I have ever had. He paid attention to what we were looking for and saw to it that our needs were met. He was very professional, very courteous. I was pleasantly surprised at the way we were treated. It really was unlike any previous car buying experience. More