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Grayson BMW

Knoxville, TN

4.8
1,028 Reviews

10671 Parkside Drive

Knoxville, TN

37922

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Showing 1,028 reviews

December 08, 2023

Received immediate attention upon arrival. Trent was polite and efficient. Waiting area with drinks and snacks is very nice. More

by Phyllishandly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent
December 08, 2023

Quick service even without an appointment, James was great and helped us to resolve the issue with our BMW. Good quality coffee makes me come back again. More

by kudashev.ivan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
December 07, 2023

They were kind and knowledgeable about my car… service was quick and easy… I will return More

by Rowena Lyons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
December 07, 2023

Matt was very courteous and professional He took the time explaining to me my service in detail. More

by Charles Fiske
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Schroller
December 07, 2023

The Greyson BMW service department is always efficient and preforms repairs in a timely manner. More

by mev
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Justin Pickle
December 07, 2023

My overall experience with Grayson had bee excellent. Which had been greater than 10 years. More

by patsyscross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
December 07, 2023

Justin Pickell has always taken great care of me! He is a great service advisor. More

by Neil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Pickell
December 07, 2023

The staff are Always very accommodating and friendly. Service department is very thorough. Good communication throughout visit. More

by Jdecibus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent
December 07, 2023

Its a nice dealer, nice workers and i feel at home, recommend for all, on time More

by Arthur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
December 07, 2023

Trent is the best, always great communication when he has our BMW. Grayson BMW goes above and beyond anyone else when it comes to customer service! More

by Nicole Schuh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent
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