Grayson BMW

James and the service technician evaluated and implemented the service I requested, and inspected my X5 for any needed service. A very pleasant BMW service experience. implemented the service I requested, and inspected my X5 for any needed service. A very pleasant BMW service experience. More

I love the dealership. Always clean. Always friendly staff. All sales staff have been very helpful. Always clean. Always friendly staff. All sales staff have been very helpful. More

Jacob was great to work with though it took a while for us to get to him. We had tried to work with someone else who was new and couldn’t answer our questions. Another person wanted us to build the car a us to get to him. We had tried to work with someone else who was new and couldn’t answer our questions. Another person wanted us to build the car at home but we had questions as we went. Joshua was knowledgeable as well and we appreciated the “team” approach he and Jacob took with us. Jacob was patient and very helpful with my major hang up - the colors. He stuck with us, even late on a rainy Friday to get us the vehicle when it came in. More

Excellent and professional experience from the sales to my service performed today. Could not ask for better. my service performed today. Could not ask for better. More

Grayson BMW customer service is great! Matt is one of the best! He recommends anything that really necessary for car and my safety! Not just sell. Matt is one of the best! He recommends anything that really necessary for car and my safety! Not just sell. More

Great at diagnosing issues and resolving them expeditiously. Good follow-up to insure all is well. expeditiously. Good follow-up to insure all is well. More

Service is always great and always receive professional advice from my service advisor Justin Pickell. advice from my service advisor Justin Pickell. More

My experience was highlighted by a knowledgeable and enthusiastic service advisor who explained potential future maintenance as well as addressing current needs. enthusiastic service advisor who explained potential future maintenance as well as addressing current needs. More

Matt is efficient and effective. He has been great to work with. Advises me status updates. Wants service done completely and correctly. He has been great to work with. Advises me status updates. Wants service done completely and correctly. More

Very thorough and professional service as always. The waiting area is extremely comfortable and welcoming. Trent was on it! The waiting area is extremely comfortable and welcoming. Trent was on it! More