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Grayson BMW

Knoxville, TN

4.8
909 Reviews

10671 Parkside Drive

Knoxville, TN

37922

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Showing 909 reviews

November 29, 2024

Trent was super helpful and explained everything to me especially because I had no idea what I was talking about! They did my BMW oil change and gave me quote for my tires, washed the car etc all free of More

by robinsonjenna13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent
November 29, 2024

Justin always exceeds our expectations when we have our vehicles serviced at Grayson BMW. Excellent service always More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Pickell
November 29, 2024

Great working with Matt, my service advisor. He provides advice and guidance for my needs. More

by dwainp602
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
November 28, 2024

The service department at Grayson BMW is outstanding! I don’t have the words to express how thankful I am for Justin and Trent in ensuring that my car was repaired and ready for our recent trip to Atlant More

by Swilsoncpnp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent, Justin
November 28, 2024

Excellent customer service from beginning to end! Carson was excellent and exceeded my expectations.. The process was easy and I highly recommend them for your next purchase! More

by socialwork_05
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carson
November 27, 2024

The service I have received at Grayson has always been great. They are very knowledgeable and accommodating. More

by ctyree217
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Dylan Harris
November 27, 2024

Great dealership with great service personell. Very good at explaining service needed and associated cost. More

by KZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
November 26, 2024

Very please with the service. Told me exactly what was going to be done and followed thru More

by bryanwestich2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
November 26, 2024

Carson was great to work with, we enjoyed the experience. He was professional and courteous. All staff was good. More

by mlutheran
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carson Fuller
November 24, 2024

Professional and friendly staff. I was also pleased with the ease of scheduling the service More

by rickymurray74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
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