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Grayson BMW

Knoxville, TN

4.8
1,405 Reviews
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10671 Parkside Drive

Knoxville, TN

37922

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Showing 1,405 reviews

September 05, 2024

Michael was very honest and helpful to meet our needs. It was the best experience I've had shopping for a car. I will be a repeat customer. More

by William Debord
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael
September 04, 2024

Justin has always taken care of my BMW just like it was his own. Greatly appreciate his time and advice. More

by Scud1.ss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin picknell
September 04, 2024

Online purchase was convenient and easy. Car delivered to the front door! Good price. Great buying experience. Even better people. More

by Mark
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh McDonald mostly and Brian Henderson
September 04, 2024

OUTSTANDING CUSTOMER SERVICE! Greatly appreciate Trent!! My service was completed quickly and thoroughly. I also appreciated the video of the status of my vehicle and service. Gre More

by 22BMWX4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent
September 02, 2024

Justin always takes good care of me when I bring in my car for service. More

by hnrequipment
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin pickle
September 01, 2024

We are very satisfied with Grayson BMW of Knoxville. Matt is a great guy who is always helpful and dependable. More

by Rimesunaij06
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt
September 01, 2024

I have never been made to feel so insignificant in my 30 year automotive sales career. They were just awful to work with. I do NOT recommend Grayson BMW!!! Save yourself the headache and either drive to Cha More

by Retrowench
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt & James, Service Advisors, Curtis, GM and Dan, Service Manager
August 31, 2024

Justin provides exceptional service for my X5. He is honest, hard-working and provides excellent customer service! More

by monica.crane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
August 30, 2024

Great service- Matt has always treated me very well. I can definitely recommend him and their service department. Top quality More

by keithsmac2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Schroller
August 29, 2024

We have always received only the best service at Grayson over 15 years. Justin has always been our service representative! More

by Sleer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Pickle
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