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Grayson BMW

Knoxville, TN

4.8
1,026 Reviews

10671 Parkside Drive

Knoxville, TN

37922

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Showing 1,026 reviews

December 13, 2023

Excellent service and employees very courteous. Service Department took exception steps to deliver me to work. More

by jseals
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
December 12, 2023

Slavik was awesome, he went above and beyond to make this car buying experience great... More

by type0chik
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Slavik Chornovil
December 12, 2023

Justin Pickel was, as usual, courteous, efficient and effective. Thanks Justin and Grayson. We shall return. More

by alp500
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Justin Pickel
December 11, 2023

I drove 5 hours and passed on two dealerships to return to Grayson. Top notch from start to finish! More

by LMR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Schroller
December 10, 2023

Trent was a pleasure to work with and ensured I had a great service experience. More

by aisner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent
December 09, 2023

Matt is always friendly knows my name and service on arrival! Always keeping me up on what’s going on he is so friendly and attentive More

by Lovetru30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt scholler
December 09, 2023

Great service with no hassles. I highly recommend Grayson and my service manager, Matt. S More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Scholler
December 09, 2023

Everything was great except the wait for finance. We have excellent credit and only financed 1/3 of car so the sales pitch for warranties was not appreciated. It took the excitement out of getting More

by jackie.hounshell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian
December 08, 2023

Received immediate attention upon arrival. Trent was polite and efficient. Waiting area with drinks and snacks is very nice. More

by Phyllishandly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent
December 08, 2023

Quick service even without an appointment, James was great and helped us to resolve the issue with our BMW. Good quality coffee makes me come back again. More

by kudashev.ivan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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