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Grayson BMW

Knoxville, TN

4.9
1,206 Reviews
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10671 Parkside Drive

Knoxville, TN

37922

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Showing 1,206 reviews

March 27, 2024

Our first service of our BMW was the best we ever had! We were received with open arms even though we did not purchase at Grayson. We were pleased to discover that the car had a couple of free service v More

by Vol1
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
James
March 26, 2024

I had a 1 o’clock appointment and Matt. My service writer got me in on time. Kept me informed of what was going on during the service. More

by nvmy78
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Matt Service writer
March 26, 2024

Always great, first class service. From beginning to end they keep you informed and do what they say they are going to do. We are very happy bringing our BMW to Grayson. More

by slpeters721
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Matt S
March 26, 2024

Dylan was super helpful. He had a great attitude and disposition and made the entire experience pleasant! More

by wesperkins.5267
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Dylan
March 26, 2024

Matt was incredibly professional and helpful with the service of my 2013 BMW x3. I won’t hesitate to bring my car back for any additional service More

by laban2067
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Matt
March 26, 2024

Justin Pickel goes above and beyond. He is very competent, personal, professional and has a great personality! More

by judgedrelledge
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Don’t know name
March 26, 2024

Leased a BMW X3 from Grayson BMW. Staff was friendly, experience was smooth. 5 stars! More

by mkelso27
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Matt Cole
March 25, 2024

Service is always excellent. Great feedback on issues and timing and prompt notification when ready for delivery. More

by dkennedy
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Justin Pickle
March 24, 2024

Salesman was very helpful. Took time to explain options and help select the color. Would recommend him to my fridnds More

by Why?
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brian Gabel
March 24, 2024

Amazing experience. Trent was great! I will be coming here from now on. I live 2 hours away, but I will be making the trips More

by Christianblake167
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Trent
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