Grayson BMW
Knoxville, TN
Filter Reviews by Keyword
By Type
Showing 907 reviews
Matt Cole was extremely professional and knowledgeable. No pressure and an extremely helpful staff made this one of the best dealership experiences we’ve had in a long time. Highly recommend them. No pressure and an extremely helpful staff made this one of the best dealership experiences we’ve had in a long time. Highly recommend them. More
Matt Cole ( in Knoxville Branch) is the person to contact, if you need to buy a car from this place. He was very helpful and efficient when I bought a BMW X7 on 3/2/22 . contact, if you need to buy a car from this place. He was very helpful and efficient when I bought a BMW X7 on 3/2/22 . More
This was my first BMW purchase and I can't say enough about my experience with Matt Cole. He could not have shown more patience, understanding and helpfulness than he did with me. He was supposed to be about my experience with Matt Cole. He could not have shown more patience, understanding and helpfulness than he did with me. He was supposed to be leaving work at 5pm and ended up staying until 10 to finish the sale and show me how to use the features in my new vehicle. Even through my indecisiveness, he remained so helpful and patient. Low pressure experience throughout, including with Chris Brown in finance, who was also wonderful. I appreciate you both very much. Thank you! More
This was our first purchase with Grayson BMW and Jacob Waldschlager made it a breeze! We were very pleased with the sales process. He was very patient and went above and beyond to show me a lot of the fea Waldschlager made it a breeze! We were very pleased with the sales process. He was very patient and went above and beyond to show me a lot of the features in the car. Very professional and didn’t pressure us one time into buying, which usually results in a sale from me. Chris Brown was also very helpful and professional, in the financing department. Great experience overall! My only complaint (which does not reflect on Jacob personally but on the dealership as a whole) is that the detail department did a horrible job on the detailing to clean up my car! We actually are having to clean off the nastiness that was left on the outside and inside of the car. Also, only 3 tires were shined. Overall, that’s my only complaint and hopefully that will be addressed soon. More
Brian Grabel was a true pleasure to deal with. He helped me pre order a car as his wife went into labor and fortunately made it to hospital in time:) He kept me current as to delivery timeframes (th helped me pre order a car as his wife went into labor and fortunately made it to hospital in time:) He kept me current as to delivery timeframes (the car not baby) and the final sale and pick-up went very smoothly. More
This is my fourth purchase from Grayson and Maria Yanni. No place better and no person better to help you get the car you want from a distance. I won’t go to another place because of my continued satisfacti No place better and no person better to help you get the car you want from a distance. I won’t go to another place because of my continued satisfaction with Grayson and specifically Maria Yanni More
Matt Colle did a great job in helping me find the perfect car. The sale was smooth and no pressure. I have purchased many cars and this was one of the fastest and nicest experiences I have had. car. The sale was smooth and no pressure. I have purchased many cars and this was one of the fastest and nicest experiences I have had. More
Maria Yanni was excellent. Grayson BMW had an excellent and hard-to-find low mileage used vehicle we wanted. In this tough supply and demand economy, Maria went the extra mile to make distance buying easy and hard-to-find low mileage used vehicle we wanted. In this tough supply and demand economy, Maria went the extra mile to make distance buying easy, efficient, comfortable and pleasant. We definitely recommend Maria and Grayson BMW. More
Virtual vehicle purchased went smooth. Also, was picked from the airport to sign documentation with no problems. I will purchase through her (Maria Yanni) in the future. from the airport to sign documentation with no problems. I will purchase through her (Maria Yanni) in the future. More