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Grayson BMW

Knoxville, TN

4.8
1,052 Reviews

10671 Parkside Drive

Knoxville, TN

37922

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Showing 1,053 reviews

January 17, 2024

Justin was great to work my car in without appt when the back lights went out . He had to order parts but still got it done a head of schedule. I really appreciate his efforts on my behalf. Many Thanks, P More

by Pmichelson001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Pickle
January 13, 2024

We waited 2 1/2 hours for an oil change. We were offered a car wash after the car was ready and sitting out front. More

by NewBMWowner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Pikle
January 13, 2024

Exceeded my expectations! Kind, friendly and compassionate staff. Brian G. and the BMW Team, made the process of purchasing a new BMW SEAMLESS!! We had an amazing experience a More

by Lisa3405
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian G., Jacob in finance & the BMW General manager!
January 13, 2024

Good people. Prompt . Thorough. Clean and comfortable waiting area. That’s all I have now. More

by bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James.
January 12, 2024

Matt is amazing to work with and always communicates everything going on in a timely matter. More

by carolynhudgens44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
January 12, 2024

Best service center in town! I wouldn't trust any other place! They go above and beyond service work. BMW really cares for your vehicle! More

by Shannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin and Stephen
January 12, 2024

Great service at a reasonable price. James was very quick to keep me informed about the status of my repairs More

by davidmezell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
January 11, 2024

We had a great experience. Bought our vehicle from out of state and the process was fast and efficient with excellent communication and follow-up. The only negative is we were More

by VictoriaGA
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tyler Irvine
January 10, 2024

Dylan Grayson did a great job helping us out this weekend. The dealership does its best to help folks stay out in the road. More

by Doc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
January 10, 2024

Grayson BMW did a fantastic job! Working with the staff and especially Angelo was a pleasure. I will be referring people that way when I come across someone looking for a vehicle. Th More

by Randyvol65
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angelo Azur
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