Grayson BMW

Maria was the BEST! She guided me to find the best car for me, my budget and preferences. I could not have asked for a better experience. I will return to Grayson BMW for my car needs moving forward and d for me, my budget and preferences. I could not have asked for a better experience. I will return to Grayson BMW for my car needs moving forward and definitely ask for Maria again! More

Total disrespect for our time. Brought our car in for just an oil change. Appointment was for 10 AM. James greeted us and said it would take about 45-minutes. We decided to leave the car with them and go just an oil change. Appointment was for 10 AM. James greeted us and said it would take about 45-minutes. We decided to leave the car with them and go for breakfast. Since we were leaving the car, James told us to fill out a service sheet and that Chris would call us if there were any questions. We left and returned at just before noon. The car was sitting in a different spot in the service writer area with the driver's door open. We went to Chris, introduced ourselves and said we were there to pick up the car. Chris said the car was just going in then for the oil change. I expressed my surprise and displeasure. Keep in mind this was 2-hours later. I asked to see the general manager and when I found Frank I presented the situation to him.  He went to see Chris to get an explanation.  When Frank can back he said they were 2-techs short and that he was sorry about that.  When the car was finally completed I asked Chris to provide an explanation.  According to Chris it basically boiled down to poor communication between him and James.  We finally left Grayson at just before 1 PM. More

Maria was absolutely amazing. I am in New York and I purchased a 740i BMW and this car is amazing. Maria made this experience a memorable one for me. I called about this car originally and it was sold a purchased a 740i BMW and this car is amazing. Maria made this experience a memorable one for me. I called about this car originally and it was sold a day or two prior. Maria called me back less than a month later stating the deal fell through and the car was available. The deal was solidified within a week. Thank you Maria for thinking of me. I would definitely purchase a vehicle from this company again. More

I had the pleasure of working with Maria Yanni at Grayson BMW. She was very helpful in helping me build my car and paid attention to my needs. I never felt pressured & she went out of her way to be available BMW. She was very helpful in helping me build my car and paid attention to my needs. I never felt pressured & she went out of her way to be available for my questions. I highly recommend working with her if you get a chance. More

My husband and I recently purchased a 3 Series from Grayson BMW. Our salesperson, Maria Yanni, was absolutely amazing! She was knowledgeable, patient, and excellent overall! George in financing was Grayson BMW. Our salesperson, Maria Yanni, was absolutely amazing! She was knowledgeable, patient, and excellent overall! George in financing was also fabulous, and we deeply appreciated his expert handling of all the paperwork and financing. We will definitely recommend Grayson BMW (and Maria specifically) to friends/colleagues looking for a great car and an exceptional car buying experience. More

I purchased my vehicle over the phone from West Virginia and Maria Yanni made the process very easy. I was pleased with the purchasing process! and Maria Yanni made the process very easy. I was pleased with the purchasing process! More

Maria was fantastic. Worded hard to gain my business and to make me comfortable throughout the online purchase. First time purchasing a car that I’d not see in person, but Maria and Grayson BMW did not disa to make me comfortable throughout the online purchase. First time purchasing a car that I’d not see in person, but Maria and Grayson BMW did not disappoint. Thanks! More

I bought a preowned 328i convertible from Grayson BMW. It has been a thorn in my side from the 1st day I drove it home. I should have returned it that day. I spoke with a manager today who assured me a serv has been a thorn in my side from the 1st day I drove it home. I should have returned it that day. I spoke with a manager today who assured me a service manager would contact me within the hour. That did not happen. Nor is it the 1st time. I call it my hunk of junk! More

Was looking for a used vehicle, I needed something that was fuel efficient with plenty of room and something I could count on that fit my price range. Chandler Cook was awesome he worked with me and found was fuel efficient with plenty of room and something I could count on that fit my price range. Chandler Cook was awesome he worked with me and found me an amazing vehicle that fit all my needs! I would defiantly recommend this guys to everyone! Chandler went out of his way to make sure I was satisfied, and I am. Thanks again Grayson BMW!!!1 More

Just drove two hours to test drive a Jeep only to find out that it had a tick in the motor that the Sales Manager knew about and didn’t tell us. Also, caught him and the Sales Rep in several lies as we we out that it had a tick in the motor that the Sales Manager knew about and didn’t tell us. Also, caught him and the Sales Rep in several lies as we were discussing the problem. More