Grayson BMW
Knoxville, TN
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Great experience from start to finish. Everyone was helpful and the process was streamlined. Our salesperson was fantastic to work with! Everyone was helpful and the process was streamlined. Our salesperson was fantastic to work with! More
Grayson BMW & Matt Cole and all the guys made my experience five star!!!! I flew in from Virginia and the picked me up from the airport we went over everything and then I was out the door! experience five star!!!! I flew in from Virginia and the picked me up from the airport we went over everything and then I was out the door! More
Grayson BMW- “A Name You Can Trust” Unfortunately, that is not the buying experience we had here. We drove from Chattanooga 3 times to test drive/look at our 2019, BMW X7. Our first test drive we heard so is not the buying experience we had here. We drove from Chattanooga 3 times to test drive/look at our 2019, BMW X7. Our first test drive we heard sounds coming from the front end. Our salesman said the SUV still needs to go through the reconditioning process. He said everything will be just fine. Less than 24 hours in our possession and the same sounds are still present. We immediately contacted Grayson to let them know we have an appointment at a local BMW dealership to get it looked at. It’s been in the shop going on 2 weeks. Needing multiple repairs. - Visible leaking hydraulic fluid. (Replace tension struts) & (lower control arm) -Broken driver puddle light -Broken climate vent - 2nd Key non-functioning (missing buttons) Uneven front tire wear on original tires. (replaced to prevent future damage) -$1,394.92 out of our pocket. The positive- they addressed cosmetic issues with the paint and rims. We do understand that this is a used vehicle, but it’s rather disappointing that this vehicle was released to us with multiple repairs needed. More
Found a CRV that I loved and they worked with me to get it to a great price. Maria and Jeremy were knowledgeable, well prepared, professional, and efficient throughout the process. I was in and out in unde it to a great price. Maria and Jeremy were knowledgeable, well prepared, professional, and efficient throughout the process. I was in and out in under three hours with a really nice vehicle. Very easy buying experience. I named the “out the door” price that I needed and they immediately said yes. I expected hours of back-and-forth negotiations and possibly walking out disappointed, but that didn’t happen! More
Great experience with Matt Cole in sales and Jacob Waldschlager in finance, as well as the entire dealership. I was an out-of-town buyer and they made the whole experience easy, would definitely reco Waldschlager in finance, as well as the entire dealership. I was an out-of-town buyer and they made the whole experience easy, would definitely recommend and return! More
My husband and I were so pleased with Maria Yanni and the dealership. She made a car purchase from Naples Florida to Connecticut easy! The dealership and she are a good team dealership. She made a car purchase from Naples Florida to Connecticut easy! The dealership and she are a good team More
We had the best experience purchasing our new car at Grayson BMW. Matt C. and his whole team were so helpful and thorough. We highly recommend them and look forward to continuing to work with them in th Grayson BMW. Matt C. and his whole team were so helpful and thorough. We highly recommend them and look forward to continuing to work with them in the future. More
I had a great purchasing experience at Grayson BMW! Maria was very nice and knowledgable. She has gone out of her way to help answer all my questions. She made the car buying process quick and painless Maria was very nice and knowledgable. She has gone out of her way to help answer all my questions. She made the car buying process quick and painless. I would recommend Maria and Grayson BMW for your next car. More
I just purchased my first X5 and Matt made the process quick, easy and accommodating. I live 5 hours from the dealership and Matt had my vehicle delivered to my home within 3 days of initial contact. Mi quick, easy and accommodating. I live 5 hours from the dealership and Matt had my vehicle delivered to my home within 3 days of initial contact. Michael was the guy who delivered my X5 and was very knowledgeable with the technology. Seamless transaction and I definitely recommend this dealership. More
The whole team, led by Matt Cole and Brian Gabel, made this process quick and simple. The direct and upfront approach working remotely made the process on site for the lease exchange quick and stress fre this process quick and simple. The direct and upfront approach working remotely made the process on site for the lease exchange quick and stress free. Greatly appreciated. would certainly recommend Grayson BMW, nice car value and excellent services. More