Grayson BMW

Rich and Jason were a big help and were very patient with our inquiries. This was our first BMW purchase and we drove a good few models (more than once). We found the sales transaction very transparent and v our inquiries. This was our first BMW purchase and we drove a good few models (more than once). We found the sales transaction very transparent and very professional-unlike some other experiences we have had. We'll definitely recommend them for family and friends. More

Easy to schedule service as long as don’t need loaner. Service manager professional and polite. Car ready before estimated time. Service manager professional and polite. Car ready before estimated time. More

Being a customer in a whole state(s) away. We trusted our salesman Shawn Lewis to process everything over the phone and online to finalize and delivery our vehicle to Florida in a timely mann We trusted our salesman Shawn Lewis to process everything over the phone and online to finalize and delivery our vehicle to Florida in a timely manner. Thank you, Mr. Lewis, More

Dylan is my contact for services at the dealership. I have found Dylan to be very professional, knowledgeable, and most of all has my best interest at heart. My BMW and myself are in good hands. John I have found Dylan to be very professional, knowledgeable, and most of all has my best interest at heart. My BMW and myself are in good hands. John Rock More

Matt has been great to work with since Will left. He gives timely appointments when I call and is upfront with cost estimates and quick to inform me of any additional problems the technician discover He gives timely appointments when I call and is upfront with cost estimates and quick to inform me of any additional problems the technician discovers. I was surprised that Grayson has a surcharge for using credit cards, especially BMW card. It is probably more psychological than financial but a concern nonetheless. Looking forward to more Hybrid vehicles from BMW in general and Grayson in particular. More

I went to Grayson after I had a bad experience with another dealership. I was assigned to Josh, and he was amazing! He responded by request so promptly. He was never pushy. He seemed to know what are i another dealership. I was assigned to Josh, and he was amazing! He responded by request so promptly. He was never pushy. He seemed to know what are important factor for me. He was transparent. It was so easy to work with him. I love my used BMW 530i. And I feel I was treated with great care and understanding. Everything went smoothly and I am a happy customer! More

They have been great. Matt is excellent. However, my last service involved replacing some upholstery that had come apart and was under warranty. The work apparently requir Matt is excellent. However, my last service involved replacing some upholstery that had come apart and was under warranty. The work apparently required disabling the neck heaters on my M4 competition that were not turned back on prior to giving it back to me which require me to make another appointment to fix. More

Jason was awesome! He made the buying experience fun and as enjoyable as possible. He displayed courtesy and professionalism to the most. Grayson BMW has a truly outsta He made the buying experience fun and as enjoyable as possible. He displayed courtesy and professionalism to the most. Grayson BMW has a truly outstanding salesman. More

Great service! !! Trent is wonderful! Staff is great! Highest quality people and products. Thank you! !! Trent is wonderful! Staff is great! Highest quality people and products. Thank you! More

Dylan did a great job taking care of me and my car at Grayson BMW, as is always the case. The car is always in great condition but Dylan takes care of every last detail for me.He goes out of his way for Grayson BMW, as is always the case. The car is always in great condition but Dylan takes care of every last detail for me.He goes out of his way for me as I am handicapped. I service only there for this level of service More