
Grayson BMW
Knoxville, TN
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I recently visited Grayson BMW for an oil change, and I had the pleasure of being assisted by Dylan, one of their service advisors. From the moment I walked in, Dylan's attention to detail and dedication t had the pleasure of being assisted by Dylan, one of their service advisors. From the moment I walked in, Dylan's attention to detail and dedication to customer service were evident. He kept me updated on the status of my car and patiently answered all of my questions. His professionalism and friendly demeanor made for a stress-free experience. More
I rolled into the service bay with no appointment and a nail in a tire. James took me in without hesitation, found a tire to replace my flat, and took care of another scheduled service while I was there. W nail in a tire. James took me in without hesitation, found a tire to replace my flat, and took care of another scheduled service while I was there. We've been customers for 20+ years and are always treated well. Great people providing great service and quality work. More