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Grayson BMW

Knoxville, TN

4.8
1,138 Reviews
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10671 Parkside Drive

Knoxville, TN

37922

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Showing 1,138 reviews

March 28, 2024

Grayson does a good job taking car of the customer. There could be more engagement on needed repairs. The staff is great and the experience is always professional. More

by ’wes.thomas
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Justin
March 27, 2024

Service at Grayson is wonderful. Justin is so helpful and gives the best customer service More

by dawnemariedesigns
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Justin Pickell
March 27, 2024

Our first service of our BMW was the best we ever had! We were received with open arms even though we did not purchase at Grayson. We were pleased to discover that the car had a couple of free service v More

by Vol1
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Recommend Dealer
Yes
Employees Worked With
James
March 26, 2024

I had a 1 o’clock appointment and Matt. My service writer got me in on time. Kept me informed of what was going on during the service. More

by nvmy78
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Matt Service writer
March 26, 2024

Justin Pickel goes above and beyond. He is very competent, personal, professional and has a great personality! More

by judgedrelledge
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Don’t know name
March 26, 2024

Leased a BMW X3 from Grayson BMW. Staff was friendly, experience was smooth. 5 stars! More

by mkelso27
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Matt Cole
March 26, 2024

Always great, first class service. From beginning to end they keep you informed and do what they say they are going to do. We are very happy bringing our BMW to Grayson. More

by slpeters721
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Recommend Dealer
Yes
Employees Worked With
Matt S
March 26, 2024

Dylan was super helpful. He had a great attitude and disposition and made the entire experience pleasant! More

by wesperkins.5267
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Dylan
March 26, 2024

Matt was incredibly professional and helpful with the service of my 2013 BMW x3. I won’t hesitate to bring my car back for any additional service More

by laban2067
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Matt
March 25, 2024

Service is always excellent. Great feedback on issues and timing and prompt notification when ready for delivery. More

by dkennedy
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Justin Pickle
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