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Grayson BMW

Knoxville, TN

4.8
1,360 Reviews
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10671 Parkside Drive

Knoxville, TN

37922

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Showing 1,360 reviews

September 29, 2024

I went to Grayson after I had a bad experience with another dealership. I was assigned to Josh, and he was amazing! He responded by request so promptly. He was never pushy. He seemed to know what are i More

by June
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh McDonald
September 27, 2024

Dylan was great. Very responsive and efficient. I do enjoy the professionalism of the service department. More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
September 27, 2024

Dylan did a great job taking care of me and my car at Grayson BMW, as is always the case. The car is always in great condition but Dylan takes care of every last detail for me.He goes out of his way for More

by sdmyers1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
September 27, 2024

Jason was awesome! He made the buying experience fun and as enjoyable as possible. He displayed courtesy and professionalism to the most. Grayson BMW has a truly outsta More

by TimG
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jason Rosini
September 27, 2024

They have been great. Matt is excellent. However, my last service involved replacing some upholstery that had come apart and was under warranty. The work apparently requir More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
September 27, 2024

Great service! !! Trent is wonderful! Staff is great! Highest quality people and products. Thank you! More

by Jhorntn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent
September 27, 2024

Through service check up’s with minimum waiting by experienced technicians and service manager who explain the service needed. More

by robertchittum1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
September 27, 2024

Justin is great, knowledgeable, and helpful. Thank you Justin. Will contact him with any questions More

by tracyi7996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No other
September 25, 2024

Very helpful, no pressure sales team. Many nice and moderately priced used vehicles to choose from at any given time. More

by holliesmith
Recommend Dealer
Yes
Employees Worked With
Josh McDonald
September 25, 2024

I have been so happy over the years that I keep buying new vehicles there! More

by AnitaH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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