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Grayson BMW

Knoxville, TN

4.8
1,026 Reviews

10671 Parkside Drive

Knoxville, TN

37922

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Showing 1,026 reviews

January 31, 2024

Broke Mans Wallet for sure. Lovely car but very costly and expensive. But love it. More

by Phaniiqua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
January 31, 2024

Helpful and they provide all options. Time to complete work can be long but I don’t know what goes into this entire process More

by waynealex0501
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
January 31, 2024

James was very professional, he was exact on what had to be done with my car. My car was finished sooner than I thought it would be. Thanks so much James and service for all their help More

by stynfit
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
James, techs in service
January 31, 2024

Buying experience for me was not great. Service is always fabulous! Matt always takes care of me and very accommodating. More

by LB
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
January 30, 2024

James was very knowledgeable and kept me informed of what was going on. He apologized for it taking longer than he thought it would. More

by t.mcdaniel13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
January 30, 2024

I recently visited Grayson BMW for an oil change, and I had the pleasure of being assisted by Dylan, one of their service advisors. From the moment I walked in, Dylan's attention to detail and dedication t More

by charlesh2.online
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
January 29, 2024

No high pressure tactics to purchase one of the many new autos on the lot. More

by p.shipe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael
January 29, 2024

Proper diagnosis. Timely repair of the issue and suggested an additional needed repair that wasn't originally diagnosed. More

by vanjohnson0071
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent
January 29, 2024

I always shop Grayson first when looking for. Vehicle. Mike Sonju is great to work with. I have bought several cars from him! More

by Derrick.helton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Sonju
January 26, 2024

Justin did everything right with no pressure on me. I felt comfortable at the dealership and Justin was helpful with the questions I had. More

by dan_ilas
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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