Back

Grayson BMW

Knoxville, TN

4.8
1,028 Reviews

10671 Parkside Drive

Knoxville, TN

37922

Directions

By Type

Showing 1,028 reviews

February 07, 2024

Matt Schroller is a wonderful advisor and is always helping make vehicles the very best. More

by MFORCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Schroller
February 06, 2024

The team from john (salesman) to the finance desk made purchasing the car a pleasant experience. John has helped me purchase other BMWs and he is top notch! More

by john.venn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John
February 06, 2024

Grayson BMW has a longstanding, positive reputation in my mind! It's the only dealership that I will keep its shield logo on my car. When I was young, they let me test drive a 325is off the lot, by myself! More

by awbarnfield
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Viacheslav Chornovil (Slavek) & Walt Grayson
February 03, 2024

I have been buying cars from dealership for approximately 30 years. The service department is one of the main reasons. Justin has been my advisor for several years. He always makes sure that I can get an app More

by NMO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
February 03, 2024

Great service! Dylan was terrific. We were traveling from SC to TN and needed an oil change. Arrived a few minutes early and was taken care of with excellent cust More

by Laura Allen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
February 03, 2024

Another dealership with extraneous made up fee's for you to pay when you buy a car from them. I was a long distance buyer with financing ready so this should have been an easy win for them. We just couldn't More

by Bob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Viacheslav Chornovil, Jeremy Harvey
February 03, 2024

Jason was the best in purchasing our X4! He patiently worked with us over the phone to answer our questions and made the process straightforward and efficient when we came in to test drive More

by Susan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Rossini
February 02, 2024

Friendly service assistance with recommendations my car needed to ensure my future driving expectations of my BMW More

by Kernba01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
February 02, 2024

Outstanding service department-Matt is very courteous and accommodating and we appreciate his attention to detail. More

by smithc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
February 01, 2024

Always a great service department and James was excellent in his assessment and communication. I truly appreciate his help. More

by mullinsinknox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
...
60
...