
Grayson BMW
Knoxville, TN
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The team from john (salesman) to the finance desk made purchasing the car a pleasant experience. John has helped me purchase other BMWs and he is top notch! purchasing the car a pleasant experience. John has helped me purchase other BMWs and he is top notch! More
Grayson BMW has a longstanding, positive reputation in my mind! It's the only dealership that I will keep its shield logo on my car. When I was young, they let me test drive a 325is off the lot, by myself! mind! It's the only dealership that I will keep its shield logo on my car. When I was young, they let me test drive a 325is off the lot, by myself! More
I have been buying cars from dealership for approximately 30 years. The service department is one of the main reasons. Justin has been my advisor for several years. He always makes sure that I can get an app 30 years. The service department is one of the main reasons. Justin has been my advisor for several years. He always makes sure that I can get an appointment when I need it and has always been available when I am traveling and have an emergency or question. His reputation with his customers is a big asset for BMW and Grayson More
Great service! Dylan was terrific. We were traveling from SC to TN and needed an oil change. Arrived a few minutes early and was taken care of with excellent cust Dylan was terrific. We were traveling from SC to TN and needed an oil change. Arrived a few minutes early and was taken care of with excellent customer service. Was in & out exactly when he said we would be. He checked on us during the wait. Everything was clean. Everyone was polite. Excellent experience. More
Another dealership with extraneous made up fee's for you to pay when you buy a car from them. I was a long distance buyer with financing ready so this should have been an easy win for them. We just couldn't to pay when you buy a car from them. I was a long distance buyer with financing ready so this should have been an easy win for them. We just couldn't come together over the price with these added fees. More
Jason was the best in purchasing our X4! He patiently worked with us over the phone to answer our questions and made the process straightforward and efficient when we came in to test drive He patiently worked with us over the phone to answer our questions and made the process straightforward and efficient when we came in to test drive and make the purchase. I can honestly say we enjoyed spending our afternoon with Jason while completing our purchase. He’s a true professional 😊 More