Grayson BMW
Knoxville, TN
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Just bought a 2025 BMW x3 M50 on 11/30. While I would say that overall my experience was good and I'm super happy with the vehicle, there were a coupl of issues, one of which almost lost th While I would say that overall my experience was good and I'm super happy with the vehicle, there were a coupl of issues, one of which almost lost this dealership a sale. Small things first. The finance guy didn't provide me an updated copy of the financing agreement after I joined out some errors in the rate and other pertinent details. I was also given a temporary registration for a completely different vehicle/VIN. Both are being remedied after I called today. My big issue was the sales guy, who was arrogant, deceitful, and who did such a poor job that I ended up closing the deal with Mr. Clint Humphrey the sales manager. HE was excellent and I would work with him again. More
Professional service, helpful and took time in explaining my concerns about the BMW 128i vehicle. Michael Sonju, Great Client Advisor. my concerns about the BMW 128i vehicle. Michael Sonju, Great Client Advisor. More