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Grayson BMW

Knoxville, TN

4.8
1,137 Reviews
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10671 Parkside Drive

Knoxville, TN

37922

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Showing 1,137 reviews

April 09, 2024

James was thorough, professional and courteous. I was pleased with the services provided. Thank you More

by newmanmonty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
April 09, 2024

Excellent Service with courteous and knowledgeable service advisor, Trent! Pleasant and clean waiting area with WiFi and refreshments. More

by bkaym1601
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent Shull
April 09, 2024

Matt is always very friendly and professional. He makes sure I have what I need and explains the process to me thoroughly. More

by Rxberry11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt, Robert
April 08, 2024

Matt was excellent as my service advisor. My car is starting to get old and Grayson BMW keeps her going with great service. I highly recommend. More

by Lisa Cobble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
April 08, 2024

I was very impressed with the facility, the friendliness of the staff, and Andrew going out of his way to make sure everything was taken care of as he had told us. More

by nurselindagail
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Andrew and Jacob in Finance
April 07, 2024

Matt is excellent. His responsiveness and helpfulness is a key reason we continue to have our service completed at the dealership. More

by bburns07
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Matt
April 05, 2024

Continued Exceptional service from Matt and Grayson BMW! I always feel valued and service is always professional and above expectations. More

by Yc Lawrence
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Matt
April 05, 2024

Matt is the best service representative at Grayson. He always goes above and beyond. He values my time and always does his best to get me in and out. More

by lindseysuzanne68
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Matt
April 03, 2024

Staff is very helpful and Knowledgeable. Location is extremely convenient. James was very nice and accommodating. More

by chriskahn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
April 02, 2024

Jason was fantastic to work with. Smooth transaction from start to finish. Drove from Lexington and it was absolutely worth it. A+ More

by A Radden
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Rossini
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