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Grayson BMW

Knoxville, TN

4.8
1,026 Reviews

10671 Parkside Drive

Knoxville, TN

37922

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Showing 1,026 reviews

February 16, 2024

Justin, in the service department is professional , knowledgeable, pleasant and very accommodating - while a service visit is never something to look forward to, the knowledge exhibited by the departme More

by AtomicI8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
February 16, 2024

Matt has always been very helpful anytime our cars need service. Excellent follow and always caring. More

by eugenenaughton67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
February 16, 2024

I had a great experience at Grayson, Shawn went above and beyond to make this deal happen. I hit a pot hole on I 75 North in Jelicho Tn, and Shawn brought the tire to me because the tire place in Williamsbu More

by Sandman2156
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn
February 16, 2024

Michael and Jacob were great to work with and Michael went above and beyond what was expected More

by poncho_37892
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Jacob and someone about the veterans discount
February 14, 2024

Stephen Davis was incredible with the entire process. Make it easy and quick. Highly recommend him. More

by willmorris881
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Davis
February 14, 2024

Fantastic experience, highly recommend anyone looking for a new or pre-owned vehicle contact this dealer. More

by Hump98
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Cole
February 13, 2024

Great people to work with, Jason and Colin were both really nice guys. Definitely recommend buying from them. More

by Maliabreckenridge
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colin and Jason
February 13, 2024

James was excellent representative for your company. He paid close attention to my needs. I look forward to seeing James in the future. More

by Myrasawyer51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
February 13, 2024

Justin is professional, knowledgeable and yet manages to be very friendly and engaging. I would comment that he is one of the reasons we have been loyal Grayson customers for the pass twenty five years. More

by raypilar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Pickel
February 12, 2024

Trent is amazing and does the most to help you in whatever way possible. He is attentive and always strives to give the best possible service. More

by Litty Nitty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent, Dylan
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