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Grayson BMW

Knoxville, TN

4.8
1,028 Reviews

10671 Parkside Drive

Knoxville, TN

37922

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Showing 1,028 reviews

February 26, 2024

Dealership does a great job of making you comfortable, and taking care of all your needs. Maintenance department is on time and thorough. I was disappointed in learning 3% would be added to me bill if p More

by EarlH
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Justin Pickel
February 26, 2024

James was very helpful and answer all my questions, provided fast service and my car looked great when I picked it up More

by Nate
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
James
February 25, 2024

As always Grayson BMW is very knowledgeable for your car needs, customer service, ,and overall great dealership. More

by MJWalker
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
James
February 24, 2024

James was my service rep for this visit and he was friendly and very helpful. I was in and out in no time. The waiting area is nice and the coffee machine was a plus. I plan to be back. More

by Hannah
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
February 23, 2024

My service provider, Trent gave excellent service. The video inspection by the repair technician was very helpful. I was treated like a valued customer. More

by Nancy S
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Trent Shull
February 23, 2024

I’ve only been in for service 3 times and I’m always impressed. Great crew. Dylan is an awesome guy More

by Rod
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Dylan
February 23, 2024

Matt is an excellent and conscientious service manager. His attention to detail is unparalleled. Thank you for excellent service as usual. More

by jmorris
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Matt Schroller
February 22, 2024

Justin was super responsive and communicated promptly and clearly throughout the service. Great experience, will continue to do business here! More

by hasmith0203
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Justin
February 22, 2024

Great service, Dillon was terrific, big fan! They immediately took care of the car, assessed what needed to be done and followed up as professionals. More

by Brian
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Dillon
February 22, 2024

professional, pleasant and prompt service! I appreciate the final touch of washing my car! I would recommend Grayson BMW service department. More

by pmricker.pmrPlyr2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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