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Grayson BMW

Knoxville, TN

4.8
1,028 Reviews

10671 Parkside Drive

Knoxville, TN

37922

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Showing 1,028 reviews

March 04, 2024

Service was fast and thorough and James, my service advisor, was excellent. He kept me updated through everything. More

by Brandon1987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
March 04, 2024

First time at this BMW dealer. I had one issue that concerned me, but James promptly addressed it, and I will certainly be going back to Grayson BMW. More

by Cimmordino1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Pyka
March 02, 2024

We had a low oil message and got excellent service by just stopping by. Thank you for your diligent care. More

by wgurevitch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
March 02, 2024

Justin is one of the best service advisors that Grayson has. His knowledge and excellent communication skills when dealing with our 2011 BMW when it needs repairs and service are tremendously valued. We ap More

by caribbeangator
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Pickell
March 01, 2024

Friendly and Efficient. Knowledgeable about their cars. Easy to get an appointment. Would highly recommend More

by Tina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Pickel
March 01, 2024

Great experience on a used car purchase. Our sales representative Colin was friendly. knowledgeable about the non-BMW vehicle and great with answering all of our questions. If we are ever More

by dpporter
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Colin Jackale, Sales; Ric B, Finance
March 01, 2024

Excellent service. Dedicated staff. Professional. Carson was a wonderful thorough salesmen even though it was his only his second week. Matt jumped in with his experien More

by lunacake
Recommend Dealer
Yes
Employees Worked With
Carson, Matt, Jacob, Clint
February 28, 2024

Detail of recalls and work to be done I had a time limit and Dylan assured me it could be done and it was. He was very informative and answered all my questions. More

by wallaceb13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
February 28, 2024

Our sales rep Rich was very courteous and professional as was the entire Grayson team. More

by Mike
Recommend Dealer
Yes
Employees Worked With
None
February 28, 2024

Always the best service. Extremely happy with my service.. can’t say enough good things about Justin. More

by johng527
Recommend Dealer
Yes
Employees Worked With
Pickle, Justin
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