Grayson BMW

Grayson BMW in Knoxville is a very good dealership. It’s made a GREAT dealership by the awesome service representative Matt Scholler. Matt is very professional, efficient, trustworthy, and courteous!!! It’s made a GREAT dealership by the awesome service representative Matt Scholler. Matt is very professional, efficient, trustworthy, and courteous!!! Also, Mike Sonju is a great sales person and we like doing business with him. More

Josh was very helpful and professional. He walked me thru the whole process and coordinated the shipping for us as well. He walked me thru the whole process and coordinated the shipping for us as well. More

Best dealership ever. The service department stands head over shoulders from other dealerships with service and prices. Would highly recommend going. The service department stands head over shoulders from other dealerships with service and prices. Would highly recommend going. More

My experience is pretty consistent. When I arrive for my service, I’m greeted right away and am rarely there more than 2 hours which still gives me time to log in and get work done sin When I arrive for my service, I’m greeted right away and am rarely there more than 2 hours which still gives me time to log in and get work done since they have WIFI. Can’t complain. 😁 More

The service department is always extremely helpful anytime I need anything done. Better than any other dealership I’ve ever had my cars serviced at. anytime I need anything done. Better than any other dealership I’ve ever had my cars serviced at. More

Great customer service, dependable work & fast service. We really enjoyed the drinks provided & the snacks. We really enjoyed the drinks provided & the snacks. More

Matt was awesome and was incredibly helpful in the purchase of my first car. The experience could not have been better. purchase of my first car. The experience could not have been better. More

This was a great purchase and the process was great as well. Shawnn was very helpful and informative as well as other staff that worked their. Would highly recommend! well. Shawnn was very helpful and informative as well as other staff that worked their. Would highly recommend! More

We really appreciated the customer service driving in & the personalized service with our advisor (Trent) providing me quotes on top of the maintenance requests. the personalized service with our advisor (Trent) providing me quotes on top of the maintenance requests. More

My car signaled engine trouble while on vacation. James went above and beyond to get my car in for repair and the mechanics had it running as good as new in less time than promised. James went above and beyond to get my car in for repair and the mechanics had it running as good as new in less time than promised. More