
Grayson BMW
Knoxville, TN
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First time at this BMW dealer. I had one issue that concerned me, but James promptly addressed it, and I will certainly be going back to Grayson BMW. I had one issue that concerned me, but James promptly addressed it, and I will certainly be going back to Grayson BMW. More
Justin is one of the best service advisors that Grayson has. His knowledge and excellent communication skills when dealing with our 2011 BMW when it needs repairs and service are tremendously valued. We ap has. His knowledge and excellent communication skills when dealing with our 2011 BMW when it needs repairs and service are tremendously valued. We appreciate his honest opinion and insight. More
Great experience on a used car purchase. Our sales representative Colin was friendly. knowledgeable about the non-BMW vehicle and great with answering all of our questions. If we are ever Our sales representative Colin was friendly. knowledgeable about the non-BMW vehicle and great with answering all of our questions. If we are ever in the market for a BMW or another used vehicle at this dealership, he will be the one to call. More
Excellent service. Dedicated staff. Professional. Carson was a wonderful thorough salesmen even though it was his only his second week. Matt jumped in with his experien Dedicated staff. Professional. Carson was a wonderful thorough salesmen even though it was his only his second week. Matt jumped in with his experience. Jacob in finance was very knowledgeable. Clint the sales manager worked hard to help us. More
Detail of recalls and work to be done I had a time limit and Dylan assured me it could be done and it was. He was very informative and answered all my questions. and Dylan assured me it could be done and it was. He was very informative and answered all my questions. More