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Grayson BMW

Knoxville, TN

4.8
1,031 Reviews

10671 Parkside Drive

Knoxville, TN

37922

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Showing 1,031 reviews

March 19, 2024

I’m very pleased with this dealership. I’ve always been treated with much care and respect. Will definitely recommend to anyone looking for quality More

by Elena Luck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
March 19, 2024

Grayson BMW in Knoxville is a very good dealership. It’s made a GREAT dealership by the awesome service representative Matt Scholler. Matt is very professional, efficient, trustworthy, and courteous!!! More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Scholler
March 18, 2024

Josh was very helpful and professional. He walked me thru the whole process and coordinated the shipping for us as well. More

by Abe Setoodeh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh McDonald
March 18, 2024

Best dealership ever. The service department stands head over shoulders from other dealerships with service and prices. Would highly recommend going. More

by wanttospeed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillan
March 18, 2024

My experience is pretty consistent. When I arrive for my service, I’m greeted right away and am rarely there more than 2 hours which still gives me time to log in and get work done sin More

by K. Jackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
March 18, 2024

The service department is always extremely helpful anytime I need anything done. Better than any other dealership I’ve ever had my cars serviced at. More

by Andrew
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Matt
March 17, 2024

Great customer service, dependable work & fast service. We really enjoyed the drinks provided & the snacks. More

by sethdavis7747
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Justin Pickel
March 15, 2024

Matt was awesome and was incredibly helpful in the purchase of my first car. The experience could not have been better. More

by AndyL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Cole
March 14, 2024

This was a great purchase and the process was great as well. Shawnn was very helpful and informative as well as other staff that worked their. Would highly recommend! More

by Zhani Harris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawnn Lewis
March 14, 2024

We really appreciated the customer service driving in & the personalized service with our advisor (Trent) providing me quotes on top of the maintenance requests. More

by hollyclose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent
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