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Grayson BMW

Knoxville, TN

4.8
840 Reviews

10671 Parkside Drive

Knoxville, TN

37922

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Showing 840 reviews

December 09, 2023

Great service with no hassles. I highly recommend Grayson and my service manager, Matt. S More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Scholler
December 09, 2023

Everything was great except the wait for finance. We have excellent credit and only financed 1/3 of car so the sales pitch for warranties was not appreciated. It took the excitement out of getting More

by jackie.hounshell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian
December 08, 2023

Received immediate attention upon arrival. Trent was polite and efficient. Waiting area with drinks and snacks is very nice. More

by Phyllishandly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent
December 08, 2023

Quick service even without an appointment, James was great and helped us to resolve the issue with our BMW. Good quality coffee makes me come back again. More

by kudashev.ivan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
December 07, 2023

They were kind and knowledgeable about my car… service was quick and easy… I will return More

by Rowena Lyons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
December 07, 2023

Matt was very courteous and professional He took the time explaining to me my service in detail. More

by Charles Fiske
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Schroller
December 07, 2023

The Greyson BMW service department is always efficient and preforms repairs in a timely manner. More

by mev
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Justin Pickle
December 07, 2023

My overall experience with Grayson had bee excellent. Which had been greater than 10 years. More

by patsyscross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
December 07, 2023

Justin Pickell has always taken great care of me! He is a great service advisor. More

by Neil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Pickell
December 07, 2023

The staff are Always very accommodating and friendly. Service department is very thorough. Good communication throughout visit. More

by Jdecibus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent
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