Back

Grayson BMW

Knoxville, TN

4.8
1,062 Reviews

10671 Parkside Drive

Knoxville, TN

37922

Directions

By Type

Showing 1,062 reviews

April 18, 2024

Excellent dealer and service department, Justin in particular. I've bought right at 20 Bimmers here since the 99 model year. Can't say enough good about Justin in service. Thanks so much for all the p More

by mikehitch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Pickel
April 18, 2024

Justin is the best in the business and one of the most knowledgeable service advisors! More

by LT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin P
April 16, 2024

I can’t say enough positive things about my experience with Grayson BMW and Matt Cole. I have purchased seven cars from Grayson BMW and one reason I keep coming back is working with professionals like Ma More

by wtrice3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Cole
April 16, 2024

Excellent service, nice facility, wonderful staff, and great automobiles.Dealership is in close proximity to my house. More

by Pseudolake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
April 16, 2024

Excellent service. Dylan was informative, kept me updated on service progress and professional. We’ve been disappointed with service at a dealership closer to home bu More

by Kmaker1025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
April 15, 2024

I honestly cannot recommend Grayson BMW enough! ! Words cannot describe how happy I was with my experience with them, thanks to my service advisor Dylan and technician Chuck. I drove my 2008 M3 from More

by Justin.babas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan, Chuck
April 15, 2024

I’m not a regular customer and went for a factory recall repair. Everything about this was awesome. From the person who made my appointment to Dylan who took care of my car I can’t say enough good things ab More

by danielirwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
April 15, 2024

Matt is always the best! I have a positive experience every time and would highly recommend him and the dealership. More

by jennygauntt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
April 12, 2024

In and out and the dealership keeps you very informed along the way during the process More

by Siggy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent
April 10, 2024

Justin was a great helper and made sure we were all taking care of!! Very profesional and Excellent Customer Service. We are very happy with our car and will recommend him 100% ♥️♥️♥️ More

by carolgarciarn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Pickell
...
50
...