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Grayson BMW

Knoxville, TN

4.8
1,083 Reviews

10671 Parkside Drive

Knoxville, TN

37922

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Showing 1,083 reviews

April 13, 2025

I had a recall…. they didn’t add on anything….in and out for Free! More

by dhastings14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
April 13, 2025

Reasonable scheduling & on time return of the car & helpful/friendly service advisor. Dealership needs more loaner car, could not get one More

by VolsFan
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Mathew
April 13, 2025

Trent and the entire Grayson team have always been helpful and friendly when I bring my vehicle in. More

by nmunday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent
April 12, 2025

Service department always friendly and quick to schedule appointments either by phone or app - Dylan has always been solid on repairs and service. More

by cec4559
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
April 12, 2025

Glad our service member did not try to up sale us. Only got what we needed. More

by angiebcox2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
April 11, 2025

Tyler was one of the best car salesmen I’ve dealt with in a long time. Made the entire purchase process super easy and was very happy with the service I received! More

by ViperElectric
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Tyler Irvine, Jesus Castillo
April 11, 2025

Dylan is always very helpful when I have questions or concerns about my X7. He handled my issue very quickly today. More

by LC
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Dylan
April 11, 2025

Always professional and treats you like you are their best customer. Given loaners when needed. Comfortable eating room. More

by Stmtrap2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
April 09, 2025

Great service. Overall, curious, and very helpful. Good at recommending what’s needed and not trying to sell extra. More

by jawed.khan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
April 09, 2025

Very nice dealership. Our salesman was very courteous and knowledgeable. We found exactly what we wanted in the pre-owned inventory. More

by Shelleygraves67
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angelo
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