
Grayson BMW
Knoxville, TN
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I have used Grayson BMW for service since 2020 when I bought my wife her first car We have since traded in November 2024 She loves her new one as much as the older x5. Thanks Grayson for taking car o bought my wife her first car We have since traded in November 2024 She loves her new one as much as the older x5. Thanks Grayson for taking car of us! More
Matt, our service advisor at Grayson BMW, is great to work with. He kept us informed throughout a warranty repair on our X5 and made sure we were happy with the results. work with. He kept us informed throughout a warranty repair on our X5 and made sure we were happy with the results. More
Justin was exceptional during both my husbands and my car and the chassis issues we dealt with for over 3 months. He is always on top of what we needed to know. and the chassis issues we dealt with for over 3 months. He is always on top of what we needed to know. More
I have purchased 5 vehicles from Grayson and have them all serviced with Matt and the team. They are always prompt and respectful of my time. The cars always come back in good shape. all serviced with Matt and the team. They are always prompt and respectful of my time. The cars always come back in good shape. More
My recent service visit at Grayson BMW was great and my service advisor (Matthew “Matt” Mull) was excellent! Matt got me checked in quickly. He answered all my questions that I had and kept me apprised of service advisor (Matthew “Matt” Mull) was excellent! Matt got me checked in quickly. He answered all my questions that I had and kept me apprised of the progress throughout the visit. He is a great pleasure to work with. I’ll continue to ask for him on any future service visits from this point forward. More
Scheduling the appointment was easy. Matt handled check in efficiently and had me back in my BMW earlier than expected. The waiting area has everything you need to work remotely while th Matt handled check in efficiently and had me back in my BMW earlier than expected. The waiting area has everything you need to work remotely while they work on your BMW. More