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Grayson BMW

Knoxville, TN

4.8
908 Reviews

10671 Parkside Drive

Knoxville, TN

37922

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Showing 908 reviews

December 10, 2024

Dylan was a wonderful help! Very nice and professional. Made my experience comfortable and pleasant. Much appreciated. More

by sarahhayter30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
December 09, 2024

Justin got our X5 in quickly and had a loaner ready. Our car was ready to pick up later that day. Justin works hard to keep us returning. More

by cleonhartman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin P.
December 09, 2024

We were very impressed with the professionalism and sense of urgency in repairing replacing the fuel pump on our car on our trip from South Carolina to Illinois. Very much appreciated. Thank you Ralph Odman. More

by odmanr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent
December 09, 2024

Tyler was friendly and knowledgeable. He was great with me and my family. I hope to deal with him in the future. More

by Huyddinh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Irvine
December 08, 2024

Outstanding customer service and superior quality of care for my BMW. I’ll continue to trust Grayson for my service needs. More

by bdmcghee45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
December 07, 2024

Clean, attractive, and everyone is friendly. Great display of various models of BMW. Easy to work with. More

by Emily Denton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carson Fuller, Wayne in finance, Mike the Genius
December 06, 2024

Dylan Harris made my appointment and greeted me on the day of service. He was pleasant, knowledgeable, and very professional. He is a valuable member of your team. More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Harris
December 06, 2024

Out of State Buyer and found the perfect car online at their Dealership. Shane Childress was the BEST!!! He was extremely responsive and stayed on task. Straight forward and Kind….I would highly recommen More

by Scrambler81
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Childress
December 05, 2024

purchased tires here a couple of weeks ago. While Matt was terrific, the quality of the mounting was not. When the mechanic removed the balance weights on the left rear wheel so he could reb More

by srseals
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Advisor, Matt, was good. Mechanic's performance was not.
December 05, 2024

Very good salesman that has excellent knowledge of the products available at Grayson BMW and MINI. More

by jjoplin814
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jason Rossini
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