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Grayson BMW

Knoxville, TN

4.8
1,052 Reviews

10671 Parkside Drive

Knoxville, TN

37922

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Showing 1,052 reviews

March 26, 2025

Great experience! Staff was extremely helpful and accommodating. Second time buying from Grayson and we will be back. More

by Nolan.davidson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Gray
March 26, 2025

Prompt and started appointment on time . Dylan was very polite and thorough. Kept me informed on what was going on More

by volohio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Harris
March 24, 2025

I have used Grayson BMW for service since 2020 when I bought my wife her first car We have since traded in November 2024 She loves her new one as much as the older x5. Thanks Grayson for taking car o More

by Raybuilt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent for service
March 23, 2025

Matt, our service advisor at Grayson BMW, is great to work with. He kept us informed throughout a warranty repair on our X5 and made sure we were happy with the results. More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
March 23, 2025

This service visit was a breeze. Trent is easy to work with. He acts and communicates quickly. More

by Hedley.ma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent
March 21, 2025

Justin was exceptional during both my husbands and my car and the chassis issues we dealt with for over 3 months. He is always on top of what we needed to know. More

by Pzbraribo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin robby and Dan
March 21, 2025

I have purchased 5 vehicles from Grayson and have them all serviced with Matt and the team. They are always prompt and respectful of my time. The cars always come back in good shape. More

by Dgmbjj
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Matt
March 21, 2025

Service was quick. Waiting room was awesome. The video from the service technician was very helpful. More

by The reluctant beemer
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
March 19, 2025

My recent service visit at Grayson BMW was great and my service advisor (Matthew “Matt” Mull) was excellent! Matt got me checked in quickly. He answered all my questions that I had and kept me apprised of More

by rjweaver3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Mull
March 18, 2025

Scheduling the appointment was easy. Matt handled check in efficiently and had me back in my BMW earlier than expected. The waiting area has everything you need to work remotely while th More

by Jtmaz62087
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Schroller
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