Grayson BMW
Knoxville, TN
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James my service consultant was awesome. The whole team sets a high bar for top notch service and support. I especially liked that my service consultant was honest which earned my trust. He The whole team sets a high bar for top notch service and support. I especially liked that my service consultant was honest which earned my trust. He also showed respect for my hard earned dollars by providing guidance on what needed to be done now and what could maybe wait while also calling out any risks. The way I was treated and respected made me want to use them again. Five star experience. More
I’ve had three dealings with Grayson BMW and have been pleased with each one. From Matt in Service to Clint in management I’ve been treated with both respect and courtesy. I have been very impressed with pleased with each one. From Matt in Service to Clint in management I’ve been treated with both respect and courtesy. I have been very impressed with Michael , my BMW Genius. He showed me features that I never thought about. All in all, I found Grayson BMW to be honest and the first place I’ll look next time I buy a car. More
Got us in on time and got us serviced. No surprises. Matt, if you could email or text the software update step-by-step, I would appreciate it. I got out of there without it… No surprises. Matt, if you could email or text the software update step-by-step, I would appreciate it. I got out of there without it… More
Excellent friendly helpful and respectful I personally enjoyed the conversation with my salesman and I love the car thank you for getting me in a wonderful vehicle enjoyed the conversation with my salesman and I love the car thank you for getting me in a wonderful vehicle More
The mechanics at Grayson BMW were awesome. They were extremely pleasant, got the work done quickly, and were up front and honest about the work they would be performing and the price for each They were extremely pleasant, got the work done quickly, and were up front and honest about the work they would be performing and the price for each service. More
Service was great! !! Easily booked my appointment and Trent explained everything about my service and what to expect on my next appointment. Buffalo Bill was an excelle !! Easily booked my appointment and Trent explained everything about my service and what to expect on my next appointment. Buffalo Bill was an excellent shuttle driver. More