Back

Grayson BMW

Knoxville, TN

4.8
840 Reviews

10671 Parkside Drive

Knoxville, TN

37922

Directions

By Type

Showing 840 reviews

December 22, 2023

I have to tell you Matt Cole was phenomenal, his customer service is impeccable ! We had visited with another sales person that actually sits on the first desk in front of Matt but he completely ignored us. More

by LiL’Bit
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Cole
December 21, 2023

Excellent service, sales person was very knowledgeable and polite. Did not rush the sale and was sure to answer any questions we had. Actually enjoyed the buying experience. More

by morrisz06
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Cole
December 21, 2023

Prompt service and they go above and beyond to make sure that your vehicle is performing optimally at a fair price More

by baye1518
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Pickell
December 21, 2023

Excellent service department. They are always kind, helpful and very efficient. Would absolutely recommend Grayson! More

by annagilbert1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Pickell
December 21, 2023

Everyone at the dealership was amazing and got everything fixed and got me out of the dealership as quickly as possible!! More

by Scmiller5153
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
December 20, 2023

The sales person was very helpful and professional. I absolutely would recommend this dealership to my friends. Thank you for helping me. I love my Lexus. More

by Eosutton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Gable
December 20, 2023

Trent took great care of me during my preventative maintenance visit at Grayson this last week. More

by Hedley.ma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent
December 20, 2023

The salesperson was excellent. The service advisor Matt has always been so helpful and kind through the years. He deserves a raise. No nice. Thanks to everyone. Nice all around. More

by Kwasnoskil
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I only remember Matt in service. Great guy.
December 19, 2023

First Grayson BMW have bought two Mini Coppers from Grayson . The X1 M35i inventory order fit my expectations,ordered and delivered as expected very professionally. More

by Barry Coates
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rich Gray
December 19, 2023

Grayson BMW, and Shane are easy to work with, helpful, and not pushy. Great selection of interesting cars to choose from. More

by ehaseltine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane
...
48
...