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Grayson BMW

Knoxville, TN

4.8
1,047 Reviews

10671 Parkside Drive

Knoxville, TN

37922

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Showing 1,047 reviews

April 23, 2024

My recent purchase of a BMW I5 M60 was very seamless and I got an excellent deal. Thanks to Matt Cole and Jeremy ! More

by Gary
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Cole sales and Jeremy Harvey internet manager. Tom Pack was very helpful in Finance as well
April 23, 2024

Great customer service. I was a buyer from out of town, Jason helped me with everything I needed. More

by charneishas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Rossini
April 22, 2024

Professional; not pushy; customer focused. Jacob and the sales manager were outstanding! They listened to our needs and helped us get our payments where we needed them to be! We also bought More

by Lbhendricks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob and sales manager
April 22, 2024

Professional staff especially Trent and ease of making the appointment and the quickness of time was appreciated. More

by Jimmie Tate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent customer service representative
April 18, 2024

Outstanding communications skills. Answered all my questions and educated me on how to take better care of my car. More

by Mildredmn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Grayson
April 18, 2024

Excellent dealer and service department, Justin in particular. I've bought right at 20 Bimmers here since the 99 model year. Can't say enough good about Justin in service. Thanks so much for all the p More

by mikehitch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Pickel
April 18, 2024

Justin is the best in the business and one of the most knowledgeable service advisors! More

by LT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin P
April 16, 2024

I can’t say enough positive things about my experience with Grayson BMW and Matt Cole. I have purchased seven cars from Grayson BMW and one reason I keep coming back is working with professionals like Ma More

by wtrice3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Cole
April 16, 2024

Excellent service, nice facility, wonderful staff, and great automobiles.Dealership is in close proximity to my house. More

by Pseudolake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
April 16, 2024

Excellent service. Dylan was informative, kept me updated on service progress and professional. We’ve been disappointed with service at a dealership closer to home bu More

by Kmaker1025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
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