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Grayson BMW

Knoxville, TN

Overview
Reviews
Vehicles
4.8
840 Reviews
Call Dealership (865) 693-4555
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10671 Parkside Drive

Knoxville, TN

37922

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Showing 840 reviews

January 05, 2024

I have had Nothing but positive experiences at Grayson BMW. James in service is great More

by bjcox10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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January 05, 2024

Easy to get appointments, usually work u rite in as soon as u pull up, everyone is friendly and courteous, nice and clean waiting room, and let u know exactly what they did and the condition of ur car. More

by elvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James was service advisor.
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January 05, 2024

Justin Pickell is superb, helpful and follows through. I am grateful for him! give him a raise! More

by amyblankenship
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Pickell
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January 05, 2024

I had a good experience at BMW. Matt does a great job and seems to care about delivering excellent service More

by JC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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January 05, 2024

We always receive great service from the service department and Justin Pickle always takes great care of us during the process. More

by RCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Pickle
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December 29, 2023

This is the 3rd and definitely not the last bmw I’ll be buying from Grayson! Awesome dealership and an even better salesman! More

by Dee Rommel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Slavik
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December 27, 2023

I had a sudden. Issue and they worked me in and fixed it in a very timely manner ! More

by Laurapbarnes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
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December 26, 2023

James was helpful. The service dept was very thorough with the service. The dealership was very nice. More

by lance.rosebuilders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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December 24, 2023

Had a very good experience with Richard at Grayson BMW, and very happy with the car. Will recommend other who are ready to buy a car. Thank you. More

by Carol
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Gray
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Dec 24, 2023 -

Carol responded

I would recommend Grayson and Rich Gray, he helped me so much, he did not pressure me to buy this BMW, I told him what I wanted, he ordered it in a and I received it in a timely manner. I am very happy with the car Thank you Rich Gray Thank you. Grayson

December 24, 2023

Matt was great to work with! ! Excellent service! Working with him is always a seamless experience. More

by BMWaddict
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
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