Grayson BMW

Good people. Prompt . Thorough. Clean and comfortable waiting area. That’s all I have now. Prompt . Thorough. Clean and comfortable waiting area. That’s all I have now. More

Matt is amazing to work with and always communicates everything going on in a timely matter. everything going on in a timely matter. More

Best service center in town! I wouldn't trust any other place! They go above and beyond service work. BMW really cares for your vehicle! I wouldn't trust any other place! They go above and beyond service work. BMW really cares for your vehicle! More

Great service at a reasonable price. James was very quick to keep me informed about the status of my repairs James was very quick to keep me informed about the status of my repairs More

We had a great experience. Bought our vehicle from out of state and the process was fast and efficient with excellent communication and follow-up. The only negative is we were Bought our vehicle from out of state and the process was fast and efficient with excellent communication and follow-up. The only negative is we were told transporting our vehicle to us would cost around $1/mile and be there in just a day or two, but the cost was actually more than 3x that amount and would've taken close to a week to get our vehicle, so we ended up driving the 3 hours to Knoxville to pick it up ourselves. Had we known that up front, we would have driven up 3 days earlier. But that was just a minor inconvenience in the overall experience. Bottom line: we would buy from Grayson again. More

Dylan Grayson did a great job helping us out this weekend. The dealership does its best to help folks stay out in the road. weekend. The dealership does its best to help folks stay out in the road. More

Grayson BMW did a fantastic job! Working with the staff and especially Angelo was a pleasure. I will be referring people that way when I come across someone looking for a vehicle. Th Working with the staff and especially Angelo was a pleasure. I will be referring people that way when I come across someone looking for a vehicle. Thanks to everyone for job well done! 5 star in my book! More

Great service department. Service managers are efficient, knowledgeable and very personable to deal with. When they fix something it is done right However, as with all BMW de Service managers are efficient, knowledgeable and very personable to deal with. When they fix something it is done right However, as with all BMW dealerships pricing is completely ridiculous. Was quoted $850 to replace rear brake rotors and pads on an 2008 3 series. More

Prompt responses when I asked questions, good customer service, good communication during the build process. service, good communication during the build process. More

I had a wonderful experience at Grayson BMW! I would recommend them to anyone that owns a BMW. I would recommend them to anyone that owns a BMW. More