Back

Grayson BMW

Knoxville, TN

4.8
840 Reviews

10671 Parkside Drive

Knoxville, TN

37922

Directions

By Type

Showing 840 reviews

January 24, 2024

Justin in service got our car scheduled and served quickly. Everything was taken care of and included a wash. Good coffee while I waited was a plus. Excellent service with a professional team. More

by cleonhartman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
January 23, 2024

All the staff we came in contact with were very down to earth and welcoming. We drove over 300 miles to complete this deal with Jason. We weren’t disappointed with the staff or the vehicle we purchased. More

by Randy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Rossini, Rich with finance
January 23, 2024

Simply the Best! Justin and his staff are simply the best! Give everyone my best regards More

by gmgrim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin P.
January 18, 2024

Always great service even in the worst weather. The service work always quality workmanship. All around one of the best auto shops in town. More

by Bsanford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
January 18, 2024

This BMW dealership consists of excellent customer service! Through detailed explanations and assistance, my experience here was easy and good! More

by Maddie Allen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Pyka
January 18, 2024

I went in for 4 new tires today and they were organized and very courteous! Nothing but a great experience! More

by silverthornegreg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
January 17, 2024

Great staff! Mike was very helpful with the process and following up throughout to insure satisfaction. More

by Ronduncan68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike
January 17, 2024

Justin was great to work my car in without appt when the back lights went out . He had to order parts but still got it done a head of schedule. I really appreciate his efforts on my behalf. Many Thanks, P More

by Pmichelson001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Pickle
January 13, 2024

We waited 2 1/2 hours for an oil change. We were offered a car wash after the car was ready and sitting out front. More

by NewBMWowner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Pikle
January 13, 2024

Exceeded my expectations! Kind, friendly and compassionate staff. Brian G. and the BMW Team, made the process of purchasing a new BMW SEAMLESS!! We had an amazing experience a More

by Lisa3405
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian G., Jacob in finance & the BMW General manager!
...
44
...