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Grayson BMW

Knoxville, TN

4.8
771 Reviews

10671 Parkside Drive

Knoxville, TN

37922

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Showing 771 reviews

December 15, 2023

Service was great! !! Easily booked my appointment and Trent explained everything about my service and what to expect on my next appointment. Buffalo Bill was an excelle More

by jenniferdeatherage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent and Buffalo Bill
December 15, 2023

Excellent attention to detail, kind sales and service professionals, and easy processes. Grayson has always done a phenomenal job servicing my BMWs. More

by Austin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
December 15, 2023

The where very nice and work well with me over the phone my salesman was great so nice and understanding that I work so much it was hard for me to come buy the car I made down payment over the phone great e More

by Marieshular
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawnn Lewis
December 15, 2023

Justin is very knowledgeable and helpful. Always a pleasure to have Mr car serviced at Grayson. More

by Jim Dukes
Recommend Dealer
Yes
Employees Worked With
Jason
December 15, 2023

I found it to be very clean and up to date. Great inventory of vehicles. Very professional staff with a friendly atmosphere. Pricing seemed reasonable for the product sold. Experience was great More

by morrisz06
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Cole, main interface and the sales manager
December 13, 2023

Excellent service and employees very courteous. Service Department took exception steps to deliver me to work. More

by jseals
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
December 12, 2023

Slavik was awesome, he went above and beyond to make this car buying experience great... More

by type0chik
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Slavik Chornovil
December 12, 2023

Justin Pickel was, as usual, courteous, efficient and effective. Thanks Justin and Grayson. We shall return. More

by alp500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Pickel
December 11, 2023

I drove 5 hours and passed on two dealerships to return to Grayson. Top notch from start to finish! More

by LMR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Schroller
December 10, 2023

Trent was a pleasure to work with and ensured I had a great service experience. More

by aisner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent
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