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Grayson BMW

Knoxville, TN

4.8
840 Reviews

10671 Parkside Drive

Knoxville, TN

37922

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Showing 840 reviews

February 02, 2024

Outstanding service department-Matt is very courteous and accommodating and we appreciate his attention to detail. More

by smithc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
February 01, 2024

Always a great service department and James was excellent in his assessment and communication. I truly appreciate his help. More

by mullinsinknox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
February 01, 2024

Everything went smooth and nice. Matt helped a lot, very friendly and knowledgeable. Great job! Definitely will recommend all my friends. More

by Anton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
February 01, 2024

The service department made sure my car was taken great care of. They were friendly and easy to work with. More

by wardsters4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
January 31, 2024

Broke Mans Wallet for sure. Lovely car but very costly and expensive. But love it. More

by Phaniiqua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
January 31, 2024

Helpful and they provide all options. Time to complete work can be long but I don’t know what goes into this entire process More

by waynealex0501
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
January 31, 2024

James was very professional, he was exact on what had to be done with my car. My car was finished sooner than I thought it would be. Thanks so much James and service for all their help More

by stynfit
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
James, techs in service
January 31, 2024

Buying experience for me was not great. Service is always fabulous! Matt always takes care of me and very accommodating. More

by LB
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
January 30, 2024

James was very knowledgeable and kept me informed of what was going on. He apologized for it taking longer than he thought it would. More

by t.mcdaniel13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
January 30, 2024

I recently visited Grayson BMW for an oil change, and I had the pleasure of being assisted by Dylan, one of their service advisors. From the moment I walked in, Dylan's attention to detail and dedication t More

by charlesh2.online
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
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