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Grayson BMW

Knoxville, TN

4.8
912 Reviews

10671 Parkside Drive

Knoxville, TN

37922

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Showing 912 reviews

March 09, 2024

Great experience. James kept BMW updated every step of the way. Service was prompt and courteous. More

by M Odom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
March 08, 2024

Exceptional guest service from not only the sales department, but the service department as well! Special recognition and praise to Trent Shuller in Service and Mike Sonju in Sales for being leade More

by MAA0327
Recommend Dealer
Yes
Employees Worked With
Trent Shuller, Mike Sonju
March 08, 2024

Stephen Davis was very personable and showed no signs of the pressure some show. He was patient and kindly walked me through the process. More

by zillime
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Davis
March 08, 2024

James was courteous, thorough, and professional. Really enjoyed the whole atmosphere and excellent customer service. More

by vargrobby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
March 07, 2024

We just moved to Tennessee and have been to Grayson on a few occasions for different issues. We are very pleased with the service and communication of our advisor. More

by rceen
Recommend Dealer
Yes
Employees Worked With
Dylan Harris
March 07, 2024

Service was friendly, prompt and professional. The repairs were explained and finished I a timely manner. More

by brucecollins226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
March 07, 2024

On-time didn't have to wait Matt was professional and we loved the atmosphere and everyone was nice More

by bandrews818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
March 07, 2024

The service manager was very friendly and helpful. The facility is clean and welcoming. Highly recommended. More

by haszman6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
March 06, 2024

Great service all the time. Very happy with their work! They never recommend unnecessary work and are friendly to deal with. More

by Go Vols
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
March 06, 2024

Always find Justin to be professional and helpful as my Service Coordinator. He is the primary reason I have purchased and serviced my cars for 20 years with Byers. More

by Poynter.Phil
Recommend Dealer
Yes
Employees Worked With
Justin
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