Grayson BMW

We really appreciated the customer service driving in & the personalized service with our advisor (Trent) providing me quotes on top of the maintenance requests. the personalized service with our advisor (Trent) providing me quotes on top of the maintenance requests. More

My car signaled engine trouble while on vacation. James went above and beyond to get my car in for repair and the mechanics had it running as good as new in less time than promised. James went above and beyond to get my car in for repair and the mechanics had it running as good as new in less time than promised. More

Worked with Brian at Grayson. He worked hard to get us the best possible deal. He worked hard to get us the best possible deal. More

James explained everything very well! ! Very professional experience! Would definitely recommend this dealership. Love my BMW! ! Very professional experience! Would definitely recommend this dealership. Love my BMW! More

Always professional, trustworthy, prompt at processing appointments, making sure my vehicle in good running condition appointments, making sure my vehicle in good running condition More

Every one was really friendly and helpful. Just wish they had a loner car since I am so far away. Just wish they had a loner car since I am so far away. More

Service at Grayson BMW was great. Repair cost was reasonable. I am very impressed. Will use again in the near future. Repair cost was reasonable. I am very impressed. Will use again in the near future. More

Prompt servicing with expertise. Polite and accommodating.. Justin knows his stuff!! Overall an excellent experience!!!! Polite and accommodating.. Justin knows his stuff!! Overall an excellent experience!!!! More

Very satisfied with Trent Shull-my service rep. Overall the service has been very good. My only suggested service improvements are with their warranty repairs. I have had 2 repairs and each requ Overall the service has been very good. My only suggested service improvements are with their warranty repairs. I have had 2 repairs and each required multiple trips and labor hours to complete but ultimately required replacement parts- one for a sunroof retractor and the other for new brake rotors. Each could have been fixed quicker (and with less labor) by replacing the parts after the initial diagnosis. More