
Grayson BMW
Knoxville, TN
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Purchased a 430i x-drive from Jason Rossini. He was outstanding to work with: very friendly, prompt in responses, and able to answer everything we asked. We would absolutely recommend him and wo He was outstanding to work with: very friendly, prompt in responses, and able to answer everything we asked. We would absolutely recommend him and would love to work with him again in the future. Everyone at the dealership - Jason, reception, finance - was extremely friendly and it was a great overall experience. More
Everyone worked hard to make sure I was completely satisfied and Slavik especially went above and beyond to make the deal happen and work it according to my timeline satisfied and Slavik especially went above and beyond to make the deal happen and work it according to my timeline More
While on vacation in TN (from Louisiana), we experienced problems with our X5. Grayson BMW expedited our service work to get us back on the road ASAP, and this was on Memorial Day. We were given a loaner as problems with our X5. Grayson BMW expedited our service work to get us back on the road ASAP, and this was on Memorial Day. We were given a loaner as to not delay our vacation experience. The staff were extremely helpful, and James Pyka kept us informed throughout the entire process. He even called to check on us to ensure we made it home problem-free. Thanks Grayson BMW and your staff. Top Notch! Kim and Robert Arnett; Baton Rouge, LA More
Steven and Brian were great to work with throughout the buying process. They both were a very accommodating and made the purchase very easy! buying process. They both were a very accommodating and made the purchase very easy! More
Carson was excellent to work with. The car buying process can be awful but this experience was wonderful. Will be doing future business here. The car buying process can be awful but this experience was wonderful. Will be doing future business here. More
Grayson BMW is a terrific dealership with a professional staff and service department. My service advisor, Justin Pickell is an honest straight shooter and has earned my trust over the years. staff and service department. My service advisor, Justin Pickell is an honest straight shooter and has earned my trust over the years. More
Service and efficiency of the department was excellent. Dylan was exceptionally thoughtful and informative on what I should expect at this service as well as what to expect from my car in the coming months Dylan was exceptionally thoughtful and informative on what I should expect at this service as well as what to expect from my car in the coming months. I have never had a service agent in 50 years of driving that so obviously puts his customers first and makes sure all expectations are exceeded. He communicates clearly and honestly in a timely way. I am very impressed and grateful. More