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Grayson BMW

Knoxville, TN

4.8
914 Reviews

10671 Parkside Drive

Knoxville, TN

37922

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Showing 914 reviews

April 01, 2024

Matt Cole provided us great to experience, smooth and easy purchase. Would definitely recommend him! More

by Leslie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Cole
April 01, 2024

Excellent dealership! Best service department in Knoxville. Salesman listened to my concerns and purchasing goals. More

by LJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roger
April 01, 2024

Always a great experience with Justin! Very informative, practical, and works to find a mutually beneficial solution to any situation. More

by jpbeck4us
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
March 30, 2024

Service department personnel are very helpful, Matt is my go to guy every time he's always on top of any issues and very helpful. More

by jalfaro4733
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
March 29, 2024

Quick, attentive, and personable. James took the time to support us when we were in a real jam. We couldn’t be more humbled by his efforts. More

by Kyle.Averill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
March 29, 2024

He was good guy and helped well. Will be back to see him. Thanks you More

by Mukesh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Good
March 28, 2024

Grayson does a good job taking car of the customer. There could be more engagement on needed repairs. The staff is great and the experience is always professional. More

by ’wes.thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
March 27, 2024

Our first service of our BMW was the best we ever had! We were received with open arms even though we did not purchase at Grayson. We were pleased to discover that the car had a couple of free service v More

by Vol1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
March 27, 2024

Service at Grayson is wonderful. Justin is so helpful and gives the best customer service More

by dawnemariedesigns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Pickell
March 26, 2024

Always great, first class service. From beginning to end they keep you informed and do what they say they are going to do. We are very happy bringing our BMW to Grayson. More

by slpeters721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt S
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