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Grayson BMW

Knoxville, TN

4.8
1,059 Reviews

10671 Parkside Drive

Knoxville, TN

37922

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Showing 1,059 reviews

September 08, 2024

Matt has been very helpful and courteous over the last four years in taking care of any issue related to BMW X5. More

by krajeev80
Recommend Dealer
Yes
Employees Worked With
Matt
September 08, 2024

Matt was great couldn’t have done without him! Was kind and generous with my 🚙 More

by rowley.hartley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
September 06, 2024

Service was great. Will bring the Z there for service again… blah blah blah blah More

by csibley81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
September 05, 2024

Lifesavers. Worked me in to an overloaded schedule on Saturday. I was stranded 500 miles from home More

by Dick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent
September 05, 2024

Michael was very honest and helpful to meet our needs. It was the best experience I've had shopping for a car. I will be a repeat customer. More

by William Debord
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael
September 04, 2024

OUTSTANDING CUSTOMER SERVICE! Greatly appreciate Trent!! My service was completed quickly and thoroughly. I also appreciated the video of the status of my vehicle and service. Gre More

by 22BMWX4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent
September 04, 2024

Online purchase was convenient and easy. Car delivered to the front door! Good price. Great buying experience. Even better people. More

by Mark
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh McDonald mostly and Brian Henderson
September 04, 2024

Justin has always taken care of my BMW just like it was his own. Greatly appreciate his time and advice. More

by Scud1.ss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin picknell
September 02, 2024

Justin always takes good care of me when I bring in my car for service. More

by hnrequipment
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin pickle
September 01, 2024

I have never been made to feel so insignificant in my 30 year automotive sales career. They were just awful to work with. I do NOT recommend Grayson BMW!!! Save yourself the headache and either drive to Cha More

by Retrowench
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt & James, Service Advisors, Curtis, GM and Dan, Service Manager
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