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Grayson BMW

Knoxville, TN

4.8
771 Reviews

10671 Parkside Drive

Knoxville, TN

37922

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Showing 771 reviews

February 10, 2024

Dylan did a great job helping me plan my windshield replacement so that I could get an estimate for my insurance. The work was done quickly and was of high quality. I am very happy with my service at G More

by green3000four
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dlyan
February 07, 2024

It's always a pleasure dealing with Grayson. Today we met James and look forward to working with him in the future. More

by Lauri
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Visited with Robert in the showroom while waiting. He showed us the latest and greatest.
February 07, 2024

Grayson is the place your BMW deserves to be serviced. From your contact with the service writer to your drive home in a freshly washed car you will be working with people who know what they are doing. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent Shull
February 07, 2024

Matt Schroller is a wonderful advisor and is always helping make vehicles the very best. More

by MFORCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Schroller
February 06, 2024

The team from john (salesman) to the finance desk made purchasing the car a pleasant experience. John has helped me purchase other BMWs and he is top notch! More

by john.venn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John
February 06, 2024

Grayson BMW has a longstanding, positive reputation in my mind! It's the only dealership that I will keep its shield logo on my car. When I was young, they let me test drive a 325is off the lot, by myself! More

by awbarnfield
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Viacheslav Chornovil (Slavek) & Walt Grayson
February 03, 2024

I have been buying cars from dealership for approximately 30 years. The service department is one of the main reasons. Justin has been my advisor for several years. He always makes sure that I can get an app More

by NMO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
February 03, 2024

Great service! Dylan was terrific. We were traveling from SC to TN and needed an oil change. Arrived a few minutes early and was taken care of with excellent cust More

by Laura Allen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
February 03, 2024

Another dealership with extraneous made up fee's for you to pay when you buy a car from them. I was a long distance buyer with financing ready so this should have been an easy win for them. We just couldn't More

by Bob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Viacheslav Chornovil, Jeremy Harvey
February 03, 2024

Jason was the best in purchasing our X4! He patiently worked with us over the phone to answer our questions and made the process straightforward and efficient when we came in to test drive More

by Susan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Rossini
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