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Grayson BMW

Knoxville, TN

4.8
914 Reviews

10671 Parkside Drive

Knoxville, TN

37922

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Showing 914 reviews

April 26, 2024

Matt Cole was very helpful when it came to finding a new vehicle at BMW! We’re so happy with our new “mom car”! More

by kenzieraye12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Cole
April 26, 2024

Very nice and professional people. I love getting the inspection videos before I leave and the recommendations of what needs to be done. More

by jones.teresa43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
April 26, 2024

Punctual, fast, efficient, friendly, honest. I have never been treated so well bringing a car in for maintenance. Also the only place I’ve never had to wait 4 hours for an oil change. 100% will More

by bmf1sh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
April 25, 2024

Good dealership. Just gets pricey when your warranty runs out. Justin is the best customer service representative. More

by carolblank1222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Pickell
April 25, 2024

Recently picked up a pre-owned Audi from Grayson and worked with Jason Rossini who made the entire out-of-state purchase process very easy. Highly recommended. More

by runintx
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Rossini
April 24, 2024

Everyone was very kind and courteous. James is an amazing service person. Thank you for everything! More

by Sheri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James from service.
April 24, 2024

Matt is great. Very knowledgeable and helpful ! I will only use him as my service advisor. More

by Pbkenny70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Excellent
April 23, 2024

My recent purchase of a BMW I5 M60 was very seamless and I got an excellent deal. Thanks to Matt Cole and Jeremy ! More

by Gary
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Cole sales and Jeremy Harvey internet manager. Tom Pack was very helpful in Finance as well
April 23, 2024

Great customer service. I was a buyer from out of town, Jason helped me with everything I needed. More

by charneishas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Rossini
April 22, 2024

Professional staff especially Trent and ease of making the appointment and the quickness of time was appreciated. More

by Jimmie Tate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent customer service representative
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