Grayson BMW

Matt has been great to work with since Will left. He gives timely appointments when I call and is upfront with cost estimates and quick to inform me of any additional problems the technician discover He gives timely appointments when I call and is upfront with cost estimates and quick to inform me of any additional problems the technician discovers. I was surprised that Grayson has a surcharge for using credit cards, especially BMW card. It is probably more psychological than financial but a concern nonetheless. Looking forward to more Hybrid vehicles from BMW in general and Grayson in particular. More

Dylan did a great job taking care of me and my car at Grayson BMW, as is always the case. The car is always in great condition but Dylan takes care of every last detail for me.He goes out of his way for Grayson BMW, as is always the case. The car is always in great condition but Dylan takes care of every last detail for me.He goes out of his way for me as I am handicapped. I service only there for this level of service More

Jason was awesome! He made the buying experience fun and as enjoyable as possible. He displayed courtesy and professionalism to the most. Grayson BMW has a truly outsta He made the buying experience fun and as enjoyable as possible. He displayed courtesy and professionalism to the most. Grayson BMW has a truly outstanding salesman. More

They have been great. Matt is excellent. However, my last service involved replacing some upholstery that had come apart and was under warranty. The work apparently requir Matt is excellent. However, my last service involved replacing some upholstery that had come apart and was under warranty. The work apparently required disabling the neck heaters on my M4 competition that were not turned back on prior to giving it back to me which require me to make another appointment to fix. More

Justin is great, knowledgeable, and helpful. Thank you Justin. Will contact him with any questions Thank you Justin. Will contact him with any questions More

Dylan was great. Very responsive and efficient. I do enjoy the professionalism of the service department. Very responsive and efficient. I do enjoy the professionalism of the service department. More

Through service check up’s with minimum waiting by experienced technicians and service manager who explain the service needed. experienced technicians and service manager who explain the service needed. More

Great service! !! Trent is wonderful! Staff is great! Highest quality people and products. Thank you! !! Trent is wonderful! Staff is great! Highest quality people and products. Thank you! More

The Service Department has always been quick and very affordable. My service representative, Dylan, at Grayson BMW is fantastic! Always willing to go the extra mile for me and my BMW. Great Job! affordable. My service representative, Dylan, at Grayson BMW is fantastic! Always willing to go the extra mile for me and my BMW. Great Job! More

Very helpful, no pressure sales team. Many nice and moderately priced used vehicles to choose from at any given time. Many nice and moderately priced used vehicles to choose from at any given time. More