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Grayson BMW

Knoxville, TN

4.8
771 Reviews

10671 Parkside Drive

Knoxville, TN

37922

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Showing 771 reviews

February 22, 2024

Justin was super responsive and communicated promptly and clearly throughout the service. Great experience, will continue to do business here! More

by hasmith0203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
February 22, 2024

Great service, Dillon was terrific, big fan! They immediately took care of the car, assessed what needed to be done and followed up as professionals. More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillon
February 22, 2024

professional, pleasant and prompt service! I appreciate the final touch of washing my car! I would recommend Grayson BMW service department. More

by pmricker.pmrPlyr2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
February 22, 2024

Great and friendly service. Thorough inspection and repairs. Would highly recommend to all BMW owners. More

by dcliffknox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
February 21, 2024

Grayson is a good dealership to work with. This is my third purchase with them. Would recommend to others. More

by mdanehy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Gray
February 21, 2024

Easy to do business with and very satisfied with the work done. Car serviced on time More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt, Schroller
Feb 21, 2024 -

Dave responded

Yes

February 21, 2024

BMW always takes great care of me, can’t thank them enough for all they do! More

by sophia Grack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
February 20, 2024

Had a great experience with Richard and the rest of the team at Grayson BMW. Got a great deal and never felt pressured. Will definitely be buying other vehicles from them in the future. More

by VolFranklin24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard
February 20, 2024

Excellent customer service, outstanding personality and very personable a very nice sales person a compliment to the Grayson team More

by Cn4051
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin pickel
February 20, 2024

Doing business with Jason was very Courteous And professional. Thanks for doing what you do More

by 1953DOUGHBOY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason
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