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Grayson BMW

Knoxville, TN

4.8
913 Reviews

10671 Parkside Drive

Knoxville, TN

37922

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Showing 913 reviews

May 09, 2024

Great at diagnosing issues and resolving them expeditiously. Good follow-up to insure all is well. More

by eggalante
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Pickell
May 09, 2024

Service is always great and always receive professional advice from my service advisor Justin Pickell. More

by Parsonskw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Pickell
May 08, 2024

Matt is efficient and effective. He has been great to work with. Advises me status updates. Wants service done completely and correctly. More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Schroller
May 08, 2024

Trent is a great service provider. He’s always upfront and honest me about my car in a kind and understanding way. More

by chackney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent
May 08, 2024

Jason was awesome during our shopping and buying experience. We were reluctant being 5 hours away, but we made the right decision. Will certainly be back in the future. More

by Tallenjr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Rossini
May 08, 2024

Very knowledgeable and respectful salesperson. The process of purchasing a vehicle was very efficient without pressure. More

by Michelle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carson
May 08, 2024

Very thorough and professional service as always. The waiting area is extremely comfortable and welcoming. Trent was on it! More

by andrewnealwentzel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent
May 07, 2024

Matt was very helpful in arranging our oil change and explaining our inspection report. Work was done in a timely manner. More

by Mike
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
May 07, 2024

Dealership itself is well maintained and the staff is friendly. The maintenance and services I receive are always good. My service advisor makes the experience good with excellent customer communication More

by Lasweltner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Pickell
May 07, 2024

My service visit was excellent as usual. Service rep was professional and knowledgeable. Two thumb up! More

by dlgilbert12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent
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