Grayson BMW

The service department is outstanding. I had an emergency breakdown and they handled everything with a sense of urgency and professionalism. Great job! I had an emergency breakdown and they handled everything with a sense of urgency and professionalism. Great job! More

Professional and thorough. Videos from the technicians are great. The dealership is conveniently located for my needs. Videos from the technicians are great. The dealership is conveniently located for my needs. More

The service representative, Dylan, was courteous and very helpful. He clearly explained what would be done and when completed and how long it would take. I was very satisfied with the experience. helpful. He clearly explained what would be done and when completed and how long it would take. I was very satisfied with the experience. More

Rich and Jason were a big help and were very patient with our inquiries. This was our first BMW purchase and we drove a good few models (more than once). We found the sales transaction very transparent and v our inquiries. This was our first BMW purchase and we drove a good few models (more than once). We found the sales transaction very transparent and very professional-unlike some other experiences we have had. We'll definitely recommend them for family and friends. More

Always get our car up and running when we bring it in to Grayson BMW Grayson BMW More

Frank was super nice and helpful. He kept in touch and made sure we were taken care of. 10/10 recommend Grayson and Frank. He kept in touch and made sure we were taken care of. 10/10 recommend Grayson and Frank. More

Dylan is my contact for services at the dealership. I have found Dylan to be very professional, knowledgeable, and most of all has my best interest at heart. My BMW and myself are in good hands. John I have found Dylan to be very professional, knowledgeable, and most of all has my best interest at heart. My BMW and myself are in good hands. John Rock More

Being a customer in a whole state(s) away. We trusted our salesman Shawn Lewis to process everything over the phone and online to finalize and delivery our vehicle to Florida in a timely mann We trusted our salesman Shawn Lewis to process everything over the phone and online to finalize and delivery our vehicle to Florida in a timely manner. Thank you, Mr. Lewis, More

Easy to schedule service as long as don’t need loaner. Service manager professional and polite. Car ready before estimated time. Service manager professional and polite. Car ready before estimated time. More

I went to Grayson after I had a bad experience with another dealership. I was assigned to Josh, and he was amazing! He responded by request so promptly. He was never pushy. He seemed to know what are i another dealership. I was assigned to Josh, and he was amazing! He responded by request so promptly. He was never pushy. He seemed to know what are important factor for me. He was transparent. It was so easy to work with him. I love my used BMW 530i. And I feel I was treated with great care and understanding. Everything went smoothly and I am a happy customer! More