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Grayson BMW

Knoxville, TN

4.8
995 Reviews

10671 Parkside Drive

Knoxville, TN

37922

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Showing 995 reviews

February 24, 2025

Very efficient and timely repair, I appreciate the coffee and snacks in the lounge area More

by Rockstar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
February 23, 2025

Justin has been my service tech since 2002 and I trust him completely to advise me on the service my car needs. More

by schgre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
February 22, 2025

Matt Schroller has done a great job scheduling my BMW for service at my convenience. He explains what is needed to be done, answers any questions I have, and any follow-up necessary. Service is completed as More

by sjw707
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Schroller
February 21, 2025

Justin, Dan and Robbie were the best during a bad situation in that both my husbands and my car were there for two months. They were extremely kind and helpful. More

by Blezastrow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin, Dan, and Robbie
February 20, 2025

They are always respectfully and very certious. They do a great job with my car More

by benjirb0405
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
February 20, 2025

Excellent customer service. Honest deal making. Delivered exactly as they said they would. Very happy with the experience. More

by craig
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steve Davis
February 20, 2025

Excellent service both service tech & service advisor. Wait wasn’t long and was kept updated the entire time More

by dlawson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
February 20, 2025

Justin always treats us like VIPs, quickly getting our car in and has a loaner waiting. Excellent service! More

by drhhartman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Pickle
February 19, 2025

This dealer made the necessary repairs promptly and accurately. I was pleased with the results. More

by Dcantrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
February 18, 2025

Great customer services and excellent craftsmanship of their work. Dylan was upfront on the cost and made sure I was out in a timely manner More

by blocs49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan