
Grayson BMW
Knoxville, TN
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I am satisfied with repair work and very pleased with my rep. He is patient and makes sure I know what needs to be done and why. I will not be back due to check limit and surcharge on credit card charges. rep. He is patient and makes sure I know what needs to be done and why. I will not be back due to check limit and surcharge on credit card charges. More
Grayson Service is consistently great and reliable. The service team is amazing and the overall customer experience is top notch. I’ve been a customer for 7 years and have always been very satisfied. The service team is amazing and the overall customer experience is top notch. I’ve been a customer for 7 years and have always been very satisfied. More
The service manager at this dealership is the best I've ever dealt with. He is about customer satisfaction and repeat business. It's ridiculous to be charged a fee to use my credit card at a luxury deale ever dealt with. He is about customer satisfaction and repeat business. It's ridiculous to be charged a fee to use my credit card at a luxury dealership. I know people that have stopped going to Grayson because of this greedy fee. More
Jason was very knowledgeable and fast. I had been to 4 other local dealerships that day. Greyson was the only one that met me with kindness and treated me with respect. Thank you Greyson. I had been to 4 other local dealerships that day. Greyson was the only one that met me with kindness and treated me with respect. Thank you Greyson. More
I recently visited the service department at Grayson BMW dealership, and I couldn't be more satisfied with my experience. From the moment I called to schedule my appointment, they were helpful and accommoda dealership, and I couldn't be more satisfied with my experience. From the moment I called to schedule my appointment, they were helpful and accommodating and made sure to find a convenient time for me. When I arrived, Justin was welcoming and efficient, ensuring my car was taken care of promptly. The service itself was top-notch. I truly appreciate the attention to detail and the excellent customer service I received. I highly recommend this dealership's service department to anyone in need of reliable and friendly car maintenance. Thank you, Justin, and the entire team for a job well done! More
Absolutely perfect. My sales agent,Stephen, was extremely knowledgeable. No pressure whatsoever. Price was very reasonable. Very pleasurable experience working with Step My sales agent,Stephen, was extremely knowledgeable. No pressure whatsoever. Price was very reasonable. Very pleasurable experience working with Stephen and Grayson BMW. More
The entire experience at Grayson was A+. Shane was fantastic to work with, was extremely fair, and worked hard to create a good deal. My family has purchased a number of vehicles from Gray Shane was fantastic to work with, was extremely fair, and worked hard to create a good deal. My family has purchased a number of vehicles from Grayson over the years and with the great service we always receive, we will continue to do so. More