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Grayson BMW

Knoxville, TN

4.8
1,062 Reviews

10671 Parkside Drive

Knoxville, TN

37922

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Showing 1,062 reviews

October 24, 2024

Great service. I have always been impressed with this crew : Dylan does an amazing job More

by Rod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
October 23, 2024

Great place to purchase a new BMW Carson was a good salesman and very knowledgeable about my carv More

by Jmonday54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carson
October 23, 2024

Matt is our go to at BMW. He is the best service manager we’ve ever had More

by Beamboys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
October 22, 2024

I am satisfied with repair work and very pleased with my rep. He is patient and makes sure I know what needs to be done and why. I will not be back due to check limit and surcharge on credit card charges. More

by Loyless
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin
October 22, 2024

Grayson Service is consistently great and reliable. The service team is amazing and the overall customer experience is top notch. I’ve been a customer for 7 years and have always been very satisfied. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Schroller
October 20, 2024

The service manager at this dealership is the best I've ever dealt with. He is about customer satisfaction and repeat business. It's ridiculous to be charged a fee to use my credit card at a luxury deale More

by WDB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan and Dillon
October 19, 2024

Jason was very knowledgeable and fast. I had been to 4 other local dealerships that day. Greyson was the only one that met me with kindness and treated me with respect. Thank you Greyson. More

by mcwats
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason
October 18, 2024

I recently visited the service department at Grayson BMW dealership, and I couldn't be more satisfied with my experience. From the moment I called to schedule my appointment, they were helpful and accommoda More

by S.Oaks122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
October 18, 2024

Absolutely perfect. My sales agent,Stephen, was extremely knowledgeable. No pressure whatsoever. Price was very reasonable. Very pleasurable experience working with Step More

by nervous_tick
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Stephen
October 18, 2024

The entire experience at Grayson was A+. Shane was fantastic to work with, was extremely fair, and worked hard to create a good deal. My family has purchased a number of vehicles from Gray More

by david.culbertson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Childress
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