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Grayson BMW

Knoxville, TN

4.8
1,062 Reviews

10671 Parkside Drive

Knoxville, TN

37922

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Showing 1,062 reviews

October 31, 2024

Great service rep who always is straight with me and appointments are easy to get the waiting time is brief More

by LD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
October 30, 2024

Very prompt, courteous and professional. Knowledgeable of the product and answered all my questions or concerns. And as always very pleasant. More

by damaco467
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
October 30, 2024

I came in with a flat tire and no appointment. Dylan was great to work with and was able to get my car fixed quickly so I could drive back to FL safely. More

by abeau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
October 30, 2024

Always the best service and advice! Trent, Matt and Dylan are top notch! Never disappointed. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent, Matt, Dylan
October 29, 2024

Matt and Justin are wonderful to work with in service department!!! Best service in town! More

by hemphillmb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
October 29, 2024

We always have a pleasant experience when visiting Grayson BMW. The staff are very easy to work with. More

by Kdf7890
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Gray Mike sonju
October 28, 2024

Richard Gray was easy to work with and helped me through the process of ordering my new 2025 X3 M50. He walked me through each step and made sure I had all the information as we went. He answered every ques More

by rjweaver3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Gray (CA), Jason Raser (CA), Brian Henderson (Finance Manager)
October 27, 2024

Matt provides great customer service! We have been long term Grayson BMW customers. Thanks for taking good care of us and our BMW. More

by jaclynallisonwilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
October 27, 2024

I’ve had my car there twice and service and customer support is 100% . When it comes time to get a new BMW they’ll be first on my list More

by nfa223556
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan, and the parts department
October 26, 2024

Although I bought my BMW at another dealership, I’ve used Grayson for all my maintenance needs. Trent, in particular, has been wonderful to work with. He keeps me informed and he is truthful in his assessm More

by AliceB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent
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