Grayson BMW
Knoxville, TN
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Grayson BMW is a terrific dealership with a professional staff and service department. My service advisor, Justin Pickell is an honest straight shooter and has earned my trust over the years. staff and service department. My service advisor, Justin Pickell is an honest straight shooter and has earned my trust over the years. More
Service and efficiency of the department was excellent. Dylan was exceptionally thoughtful and informative on what I should expect at this service as well as what to expect from my car in the coming months Dylan was exceptionally thoughtful and informative on what I should expect at this service as well as what to expect from my car in the coming months. I have never had a service agent in 50 years of driving that so obviously puts his customers first and makes sure all expectations are exceeded. He communicates clearly and honestly in a timely way. I am very impressed and grateful. More
Matt was amazing and it was the most clean dealership! I arrived in the morning and by the time that I had a coffee and a snack my car was ready! I will be back in August to visit Matt for service… Th I arrived in the morning and by the time that I had a coffee and a snack my car was ready! I will be back in August to visit Matt for service… Thanks, Matt. More
Grayson BMW provided a great buying experience. Everyone was friendly, helpful, knowledgeable, and easily approachable. We never felt pressured to purchase a vehicle - completely stress free experi Everyone was friendly, helpful, knowledgeable, and easily approachable. We never felt pressured to purchase a vehicle - completely stress free experience. The entire buying process was easy and painless. Test drive was fun and Carson Fuller was extremely knowledgeable and helpful explaining all aspects of the vehicle. More