Grayson BMW

I was traveling from Atlanta to Lexington and experienced some car trouble just South of Knoxville. After a quick google search I made my way to Grayson BMW. Dylan meet me outside the service bay. I explaine some car trouble just South of Knoxville. After a quick google search I made my way to Grayson BMW. Dylan meet me outside the service bay. I explained that I was traveling and the problem with my X5. Dylan and team took my car immediately, diagnosed the issue, made the necessary repair and had me back on the road within an hour. Dylan kept me updated throughout the process. I’m so thankful for the help I received at Grayson BMW. More

Dylan is a very experienced service manager, and is an asset to your team. He always meets me with a happy greeting, and keeps me updated on my vehicles time to be completed. asset to your team. He always meets me with a happy greeting, and keeps me updated on my vehicles time to be completed. More

Great Service and was done ahead of time. I love the shuttle service. Service was overall excellent! I love the shuttle service. Service was overall excellent! More

Purchased a 430i x-drive from Jason Rossini. He was outstanding to work with: very friendly, prompt in responses, and able to answer everything we asked. We would absolutely recommend him and wo He was outstanding to work with: very friendly, prompt in responses, and able to answer everything we asked. We would absolutely recommend him and would love to work with him again in the future. Everyone at the dealership - Jason, reception, finance - was extremely friendly and it was a great overall experience. More

Only dealership I buy from is Grayson BMW. Great service, great cars, great deals, great staff. Great service, great cars, great deals, great staff. More

Got our BMW x7 in quickly for service. Dylan was very through and great to work with. Dylan was very through and great to work with. More

Everyone worked hard to make sure I was completely satisfied and Slavik especially went above and beyond to make the deal happen and work it according to my timeline satisfied and Slavik especially went above and beyond to make the deal happen and work it according to my timeline More

While on vacation in TN (from Louisiana), we experienced problems with our X5. Grayson BMW expedited our service work to get us back on the road ASAP, and this was on Memorial Day. We were given a loaner as problems with our X5. Grayson BMW expedited our service work to get us back on the road ASAP, and this was on Memorial Day. We were given a loaner as to not delay our vacation experience. The staff were extremely helpful, and James Pyka kept us informed throughout the entire process. He even called to check on us to ensure we made it home problem-free. Thanks Grayson BMW and your staff. Top Notch! Kim and Robert Arnett; Baton Rouge, LA More

Steven and Brian were great to work with throughout the buying process. They both were a very accommodating and made the purchase very easy! buying process. They both were a very accommodating and made the purchase very easy! More

Carson was excellent to work with. The car buying process can be awful but this experience was wonderful. Will be doing future business here. The car buying process can be awful but this experience was wonderful. Will be doing future business here. More