Grayson BMW

I’m a long time customer of Grayson BMW. I continue to do business there due to the professional and excellent standards of the owners. The staff is very knowledgeable and has wonderful foll I continue to do business there due to the professional and excellent standards of the owners. The staff is very knowledgeable and has wonderful follow up on your questions and concerns. More

We had used cargurus to view and apply for a loan online. When we arrived at the dealership they had the car detailed and clean, ready for us to test drive. The route they took us on led straight back to the When we arrived at the dealership they had the car detailed and clean, ready for us to test drive. The route they took us on led straight back to the dealership with a bit of back roads and interstate travel so we got a really good feel for the car. After we returned to the dealership we knew we wanted it and the process of getting the car was super easy. They went into detail about extra protection they could give and knew the answers to all our questions. I'll be going back whenever it's time to buy another new car! More

Nice people, professional. i like the video inspection. Concern for the customer. A.a a i like the video inspection. Concern for the customer. A.a a More

Kevin was very helpful and answered all my questions and helped me set another appointment to finish the work I need done . helped me set another appointment to finish the work I need done . More

James Pyka provided me excellent service. He kept me advised of the status of my car. He treated me and my situation with the utmost care and respect. Kudos to hum for great service He kept me advised of the status of my car. He treated me and my situation with the utmost care and respect. Kudos to hum for great service More

Excellent service. Attention to detail was outstanding. Explained in detail about service. Wait time good. Attention to detail was outstanding. Explained in detail about service. Wait time good. More

Such an Awesome dealership I will never go anywhere else to buy or service my vehicles to buy or service my vehicles More

I appreciate Justin for taking care of our 2011 BMW M3. His knowledge of the vehicle and excellent customer service is the main reason we continue to have our vehicle serviced at Grayson. The communication His knowledge of the vehicle and excellent customer service is the main reason we continue to have our vehicle serviced at Grayson. The communication is exceptional and the description of services needed makes the transaction very transparent. More

I was traveling from Atlanta to Lexington and experienced some car trouble just South of Knoxville. After a quick google search I made my way to Grayson BMW. Dylan meet me outside the service bay. I explaine some car trouble just South of Knoxville. After a quick google search I made my way to Grayson BMW. Dylan meet me outside the service bay. I explained that I was traveling and the problem with my X5. Dylan and team took my car immediately, diagnosed the issue, made the necessary repair and had me back on the road within an hour. Dylan kept me updated throughout the process. I’m so thankful for the help I received at Grayson BMW. More