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Grayson BMW

Knoxville, TN

4.8
1,062 Reviews

10671 Parkside Drive

Knoxville, TN

37922

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Showing 1,062 reviews

November 27, 2024

The service I have received at Grayson has always been great. They are very knowledgeable and accommodating. More

by ctyree217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Harris
November 27, 2024

Great dealership with great service personell. Very good at explaining service needed and associated cost. More

by KZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
November 26, 2024

Very please with the service. Told me exactly what was going to be done and followed thru More

by bryanwestich2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
November 26, 2024

Carson was great to work with, we enjoyed the experience. He was professional and courteous. All staff was good. More

by mlutheran
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carson Fuller
November 24, 2024

Professional and friendly staff. I was also pleased with the ease of scheduling the service More

by rickymurray74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
November 23, 2024

Shawn was very courtesy and respectful. He was very helpful and he didn't try to push me on any car. More

by pdy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn and Tom
November 22, 2024

Kept giving me the back and forth and didn't offer me anything for my inconvenience until I got the loan company involved. Beware of buying from them If you're out of town, Ashley does a horrible job of More

by missisip88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Colin
November 22, 2024

Wonderful customer service at this dealership. , Justin Pickell is an extremely helpful with service related issues. Excellent service department . More

by dawnemariedesigns
Recommend Dealer
Yes
Employees Worked With
Justin Pickell
November 22, 2024

Grayson is easy to schedule a service and is conveniently located. The waiting area is bright and comfortable with great coffee. More

by Kay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent
November 22, 2024

This dealership is excellent in providing service and working with Justin Pickell has been a wonderful experience. He is extremely knowledgeable,friendly and honest. More

by dawnemariedesigns
Recommend Dealer
Yes
Employees Worked With
Justin Pickell
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