Grayson BMW
Knoxville, TN
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I greatly appreciate the outstanding and professional service that I always receive at Grayson BMW Service Dept. Trent is definitely an asset to the company! Always courteous and professional as well as service that I always receive at Grayson BMW Service Dept. Trent is definitely an asset to the company! Always courteous and professional as well as personable. Thank you very much! More
Excellent, professional service. You can always trust the quality, and the waiting area is very comfortable. They also have a courtesy shuttle and if available loaner cars. You can always trust the quality, and the waiting area is very comfortable. They also have a courtesy shuttle and if available loaner cars. More
I have dealt with Grayson for 30 years and always comeback. Matt Scholler in Service always goes way above my expectations and is very courteous. Keep up the good job comeback. Matt Scholler in Service always goes way above my expectations and is very courteous. Keep up the good job More
This dealer's pricing is way too high. Particularly, charging to use a CC. They claim that all businesses are going to apply this charge. That's xx. The one area where this dealer stand Particularly, charging to use a CC. They claim that all businesses are going to apply this charge. That's xx. The one area where this dealer stands out is customer service. The Service Department has great people and do their best to meet customer expectations. More
Friendly, helpful and easy to work with. We bought a Honda CRV from a BMW dealership, but they treated us like we’re buying top of the line BMW. We bought a Honda CRV from a BMW dealership, but they treated us like we’re buying top of the line BMW. More
Everyone at Grayson BMW are so attentive and explain everything they do to our vehicle. They tell us what is needed to be done to our car and what will need to be done in the future, and never in a push everything they do to our vehicle. They tell us what is needed to be done to our car and what will need to be done in the future, and never in a pushy way. We highly recommend Grayson BMW. Dylon was our last customer service rep and he was great. More






