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Grayson BMW

Knoxville, TN

4.9
1,234 Reviews
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10671 Parkside Drive

Knoxville, TN

37922

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Showing 1,234 reviews

October 03, 2025

We always receive friendly and professional customer service. Everyone at dealership is helpful. Our service advisor, Matt, always takes care of all the needs on our BMWs. More

by Admowery64
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Matt Schroller
October 03, 2025

Great service. Great communication. Dy lan is very very personable and very a pleasure to work with. More

by Mbailey
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
None
October 02, 2025

We received professional, courteous, abs knowledgeable service from Roger. We are very pleased with our purchase and our experience. More

by CarBuyer
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Roger Wittman
October 02, 2025

Matthew explained the repair process very clearly to me and vehicle was finished faster than originally anticipated. Vehicle was very clean when I received it back and repairs were done properly. More

by gtanner02
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Matthew Mull
September 30, 2025

The service center is top notch. Dylan, my service advisor is attentive and customer focused. More

by jim.massengill
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Dylan
September 29, 2025

Great service but 15 words too many so great great great great great great great More

by lhall2
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Trent
September 28, 2025

Had a good experience at this dealership. Fast and friendly service beginning till end .Colin the sales person that helped me was great . More

by Melody
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Colin …. He was great He was so kind and friendly and answered all my questions beginning to end . Definitely look him up if needing a car again .
September 28, 2025

Service was spectacular and on time and schedule so that was great and it was fun More

by Craigs5001
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Matt
September 26, 2025

Grayson has always treated us very well and looks to give us all updates about service intervals. Never a pressure situation, giving the option to do things in a timely manner. More

by Mike
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Trent Shull
September 25, 2025

Went out of their way to get me the car I wanted. Good instructions on use of car. Salesmen Jason Rossini and Slav were excellent. I only wish they were closer as I live 90 miles away More

by krsumner
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jason Rossini and Slav Chornnovil