
Grayson BMW
Knoxville, TN
Filter Reviews by Keyword
By Type
Showing 1,203 reviews
Kevin(salesman), was GREAT to work with but the rest of the experience sales manager and finance were like typical dealership practices. Unlike their Subaru, dealership(same owner)car sales process here we the experience sales manager and finance were like typical dealership practices. Unlike their Subaru, dealership(same owner)car sales process here were unprofessional compared to our previous 2 BMW of all places on the left coast. We did short term lease while we're waiting for the rollout of the new model. Hopefully when we head back then now have a new management team. If not, we'll head to another dealer. More
Grayson has always been our first choice for our transportation needs. They have worked with us to keep our viacal at it's peek pformance and within our budget. They have always shown professional a transportation needs. They have worked with us to keep our viacal at it's peek pformance and within our budget. They have always shown professional approach to us with a hometown friendlyness that makes not just customers but partners. More
The Grayson dealership is a modern and nice place to do business. The people are friendly and attentive, as they should be. I enjoyed doing business with Matt. My only complaint was the length of time need business. The people are friendly and attentive, as they should be. I enjoyed doing business with Matt. My only complaint was the length of time needed to do paperwork. More
Grayson BMW Service Dept. does a Great Job...and Justin at the Service Desk is awesome..pleasant, efficient, prompt and all around good service. The Actual Service on the Car does a Great Job...and Justin at the Service Desk is awesome..pleasant, efficient, prompt and all around good service. The Actual Service on the Car is also top notch and Love the Videos they send to you explaining what they reviewed on your car and what was done and needs to be done. Highly Recommend Grayson BMW and BMW Vehicles! More
This was my first BMW vehicle purchase ever. My salesman Roger Wittman was great to work with. There was no pressure to buy and helped me get the best deal. Finance office was great to work with My salesman Roger Wittman was great to work with. There was no pressure to buy and helped me get the best deal. Finance office was great to work with too. I will recommend this dealership to all my friends. More
Steve from Grayson was fantastic to work with. We were 5 hours away so he sent us a detailed video walk around. We negotiated the deal over the phone and the car was exactly as described. Steve an We were 5 hours away so he sent us a detailed video walk around. We negotiated the deal over the phone and the car was exactly as described. Steve and Grayson made the whole process smooth and easy. We love our “new to us” ride and couldn’t be happier with the purchase. Thanks Steve and Grayson BMW! More