Grayson BMW

Micheal was a super representative for Grayson BMW. Excellent service, knowledge and teamwork. All associates were friendly and helpful. Sincerely, Ben and Kris Excellent service, knowledge and teamwork. All associates were friendly and helpful. Sincerely, Ben and Kris More

Service performed on time, by appointment, as estimated and very well done. The service corrected the alignment issue and there is no more sloppy feel in steering. Thank you. and very well done. The service corrected the alignment issue and there is no more sloppy feel in steering. Thank you. More

Great customer service very knowledgeable about the problem I was having. Took care of everything that was wrong problem I was having. Took care of everything that was wrong More

Justin helped me navigate a complex service call. He did a great job making it work out. When my wife drive me to pick my car up, he helped her fix her remote starter on the spot. He did a great job making it work out. When my wife drive me to pick my car up, he helped her fix her remote starter on the spot. More

I’ve been a customer at Grayson for years! Always enjoy seeing Justin in the service department! Always enjoy seeing Justin in the service department! More

Misdiagnosed my 2016 X5 Xdrive 35d. I was told that the High pressure fuel pump had failed. Imploded! Cost for complete repair is $21k. I took my car home, replace the HPFP and several I was told that the High pressure fuel pump had failed. Imploded! Cost for complete repair is $21k. I took my car home, replace the HPFP and several components of the fuel system. I took apart the HPFP that was supposedly fail, nothing wrong with it. Cleaned much of the fuel system found no contamination. What I did find wrong was the fuel pump control module had failed. Did not cost nearly the amount Grayson BMW quoted,$21k. In addition I was shown photos of a HPFP and fuel tank that wasn’t from my Bmw X5. And I can prove that the photos were from a different vehicle. I have owned 5 Bmws, I have never found any dealership service department so dishonest . I will be in touch with legal action against Grayson BMW. More

Dealership was awesome. Couldn't have a better experience. Love my x6. Drives like a dream. Couldn't have a better experience. Love my x6. Drives like a dream. More

Dylan is fantastic in the service department at Grayson BMW! Great experience every time with Dylan BMW! Great experience every time with Dylan More

I had such a great experience with Grayson BMW. There was no pressure, Everyone was so friendly and professional! Jason Rossini was my salesman and I will gladly return to him for future car purcha There was no pressure, Everyone was so friendly and professional! Jason Rossini was my salesman and I will gladly return to him for future car purchases! Also, in finance he was amazing and helped me decide what was the best options for me and my purchase. More

Honestly such an awesome experience. Frank was fantastic to work with and made the whole process so easy and smooth. Frank was fantastic to work with and made the whole process so easy and smooth. More