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Grayson BMW

Knoxville, TN

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Reviews
Vehicles
4.8
1,026 Reviews
Call Dealership (865) 693-4555
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10671 Parkside Drive

Knoxville, TN

37922

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Showing 1,026 reviews

March 29, 2025

Justin was very attentive. Fixed it as promptly as it could be done. Great service at pickup. More

by b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Pickle
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March 29, 2025

Accommodating, courteous and friendly service. I am very comfortable and trusting of my service representative More

by Rswafford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Pickell
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March 28, 2025

They take care of you and make sure everything is done right on your vehicle. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
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March 26, 2025

Matt did a great a great job taking care of my recall issues today! As always! More

by Danileigh1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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March 26, 2025

Great experience! Staff was extremely helpful and accommodating. Second time buying from Grayson and we will be back. More

by Nolan.davidson
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Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Richard Gray
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March 26, 2025

Prompt and started appointment on time . Dylan was very polite and thorough. Kept me informed on what was going on More

by volohio
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Dylan Harris
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March 24, 2025

I have used Grayson BMW for service since 2020 when I bought my wife her first car We have since traded in November 2024 She loves her new one as much as the older x5. Thanks Grayson for taking car o More

by Raybuilt
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Trent for service
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March 23, 2025

Matt, our service advisor at Grayson BMW, is great to work with. He kept us informed throughout a warranty repair on our X5 and made sure we were happy with the results. More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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March 23, 2025

This service visit was a breeze. Trent is easy to work with. He acts and communicates quickly. More

by Hedley.ma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent
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March 21, 2025

Justin was exceptional during both my husbands and my car and the chassis issues we dealt with for over 3 months. He is always on top of what we needed to know. More

by Pzbraribo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin robby and Dan
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