
Grayson BMW
Knoxville, TN
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Shawnn was the sales specialist I worked with throughout this whole process. Was very attentive and made it easy to do an out of state deal. I was working with insurance for my total loss of my previous veh this whole process. Was very attentive and made it easy to do an out of state deal. I was working with insurance for my total loss of my previous vehicle and Shawnn didn’t mind waiting for me to sort it all out. Great guy More
Greg was great to work with. I made on online purchase. He sent me addition pictures and video that were not online, he was also available for all of my concerns and questions. I made on online purchase. He sent me addition pictures and video that were not online, he was also available for all of my concerns and questions. He helped the process go seamlessly. In the finance department I worked with Jesus. He was also very nice and helped make this processe go smoothly. More
Grayson BMW provides excellent service with a rapid turnaround. Their work is always of the highest quality. Their sales staff is top notch as well. turnaround. Their work is always of the highest quality. Their sales staff is top notch as well. More
Matt Grayson was fantastic during a stressful situation having blown a tire on a Saturday afternoon. Not only did he find the tires required but also got me back on the road to head home in a few quick ho having blown a tire on a Saturday afternoon. Not only did he find the tires required but also got me back on the road to head home in a few quick hours. More
Jason was excellent to work with, I'm loving my new vehicle. He was happy to answer all my questions and provide additional information as needed. vehicle. He was happy to answer all my questions and provide additional information as needed. More
The Grayson team was fantastic. My car was taken into the service rack promptly and as a courtesy they drop me off at a nearby restaurant while waiting and pick me up. The service w My car was taken into the service rack promptly and as a courtesy they drop me off at a nearby restaurant while waiting and pick me up. The service was done, professional, perfect and prompt. More
Have serviced multiple vehicles over the past 20 years with Grayson BMW. Always a positive experience. My only complaint is with BMWs extended warranty; it doesn’t cover much so I would not recommend purc with Grayson BMW. Always a positive experience. My only complaint is with BMWs extended warranty; it doesn’t cover much so I would not recommend purchasing it. More
Clean dealership with very courteous and professional staff. Work was done on time and with attention to detail. No waiting on arrival or pickup. Tech person even stayed late to answer some questions staff. Work was done on time and with attention to detail. No waiting on arrival or pickup. Tech person even stayed late to answer some questions I had. More